Document Controller
SNC Lavalin
Total years of experience :19 years, 2 Months
Receiving & submitting transmittals from Contractor/Client.
Using document numbering system for maintaining the documents.
Implementing efficient folder management to record all the documents received/sent.
Performing an audit to cross check current status of documents delivered/under review.
Co-ordinating with D&B contractors to receive monthly set of D&B documents.
Be a helping hand to the managers in terms of assisting them to access right documents.
Tracking of queries/outstanding information and advising engineers of its status.
Sending a daily document pending status to the mangers.
Record keeping of received and sent correspondence to the O&M contractors and other D&B consultants.
Working on MoM receipt and delivery.
Mentoring trainees on document control process.
Handling all internal and external queries.
In-depth knowledge of document management, transfer, preservation and maintenance.
Managing Team
Functional Deliverables:
• Lead production team from project kick-off to delivery.
• Spearheading prompt and proactive action to address shortfalls in project delivery.
• Protect team from outside distractions, impediments, or team conflicts and maintain focus on project delivery.
• Work closely with onsite Research Managers for smooth project execution.
• Manage internal/external communication for better project execution.
• Responsible for cross-functional utilization of team members.
• Engaged with other stakeholders for effective implementation of Agile within team and organization.
• Tracked and effectively communicated team velocity and sprint progress to all stakeholders.
• Provided all support to the team using servant-leadership style whenever possible and led by example.
• Creating reports to track the team utilization.
Quality Control:
• Minimizing operational risk through the effective implementation of controls.
• Assisting team manager & department head in defining and implementing a framework to ensure quality control is maintained.
• Driving improvements in productivity and efficiency using appropriate efficiency metrics (KPIs).
Team Management:
• Setting objectives and conducting a periodic performance review of direct reports.
• Providing guidance, coaching and mentoring wherever appropriate to meet set objectives.
• Recruiting and retaining the highest quality talent into the team
• Leading by example to create an environment for others to follow
• Providing timely and continuous feedback for performance improvement.
• Encouraging best practices / knowledge sharing sessions for optimal business delivery.
• Encourage/motivate team members and appreciate/recognize best & progressive talent.
Producing Research Presentations
• Processing data using SPSS software to create tables for reports creation/analysis.
- Created Variables
- Recoded Variables
- Open-end Coding
- Data Weighting
• Preparing final presentations (ppt decks & excel reports) for the conducted surveys.
- Created templates
- Worked on different types of charts
- Attention to detail pertaining to formatting consistency
- Vlookup, Hlookup, Concatenate, If formulae, Text to columns, Removing duplicates, etc.
• Creating Benchmarks and comparing results of projects.
• Creating word cloud maps for the open-ended data using Wordle.net & Tagxedo.
• Constantly interacting with Onsite Research Managers (operating from the US, Europe, APAC, and Latin America) and assisting them to deliver the project as per client specifications and holding negotiations about deliverables and timelines.
• Working on all types of studies including trackers & ah-hoc projects.
• Managing multiple projects including changes & additions simultaneously.
• On time delivery, quality management (error-free deliverables) & meeting client expectations.
Core Activity-Generating Strategic Business Reports
• Browsing Internet to find relevant information pertaining to the assigned industry.
• Identifying and analyzing the current business environment vis-à-vis, industry segments, market trends, issues, growth promoting/hindering factors, legal environment, and other related information of the assigned industry.
• Identifying key market participants and giving a detailed account with a focus on business divisions/segments, market position, product portfolio, major customers/competitors, and other related information.
• Profiling recent acquisitions, mergers, partnerships, contracts, agreements, and other activities, of various companies.
• Providing Value/Volume Market Analytics (Historical, Current, and Future) for global and various regional markets, including the US, Canada, Japan, Europe (France, Germany, Italy, the UK, Spain, and Russia), Asia-Pacific (excluding Japan), Middle East, and Latin America.
• Consolidating all the write-ups to present in the form of a Multi-Client Report.
• Preparing questionnaires to receive information from the existing customers and handling queries in regard to various reports.
• Preparing press releases for the finished reports
• Checking the content, for quality, provided by free lancers.
• Training free lancers to help them refine business expression so as to meet company requirements.
Core Activity-Software Marketing
Selling Hospitality Management Software to the hotel and banking sectors.