Product Manager
Qurum Technical Co is part of Al Sulaimi Holdings & Group of Companies
Total years of experience :24 years, 6 Months
Products Handled
• CNC Plasma and Oxy-Flame Cutting tables from United ProArc Corporation, Taiwan.
• Manual & Mechanized Plasma Cutting machine from Kjellberg Finsterwalde, Germany.
• Diesel Powered Generators from Perkins, UK - Open / Silent type, Linz (Italy) / Leroy Somer (France) Alternators, DeepSea (UK) Controllers: Capacity 11-2250 KVA prime rating.
• Diesel Powered Screw Air Compressor, Electric Powered Screw Air Compressor, Industrial Compressors from ELGi, India.
• Mobile Lighting Towers.
• Diesel Powered Welding machines from Shindaiwa, Japan
• Electric Powered MIG, FCAW, TIG (GTAW) & Stick Welding Machines from Lincoln Bester, Poland and INE SpA, Italy.
• Portable CNC cutting machines from Steel Tailor, China & ArcBro, China.
• Welding accessories & consumables from Lincoln Askaynak, Turkey.
Sales Highlights
• Leading sales team to achieve sales objectives, Identifying potential customers in the market.
• Target & budget planning for sales team, monitoring time to time to guide the team in right directions in achieving their target.
• Proven ability to execute successful marketing promotion across region by developing clients.
• In short time won major orders by displacing major competitor based on effectiveness in selling value and service to client.
• Leveraged company’s competitive advantage and cutting-edge solutions to increase firm sales by exploiting key opportunity.
• Communicated with sales staff regularly to manage situations to keep abreast and gather input of supplies, logistics, billing information, product information, business needs, policies, goals and planning.
• Communicated with Clients and Principle’s to improve and develop business relationships cordially, in addition to maintaining constant follow-up on their feedback.
• Identified resource requirements and assigned responsibilities to different sales staff through proper coordination.
• Helped in resolving critical issues related to sales, and escalated important matters to upper management.
• Effective practice of daily meetings with sales & service team with reference to daily customer visit reports.
• Preparing sales & performance report for monthly meetings presentation with management.
Products Handled
• CNC Plasma, Oxy-Flame Cutting tables, Gas Apparatus & Portable cutting machines from Koike Cutting & Welding India Pvt. Ltd (100% own subsidiary Koike Sanso Kogya Co. Ltd, Japan)
• CNC Plasma and Oxy-Flame Cutting tables from United ProArc Corporation Taiwan & Multicam. Inc USA
• Manual & Mechanized Plasma Cutting machine from Hypertherm. Inc USA,
• Iron Workers from Geka Spain.
Sales Highlights
• Consistently rank among company’s top producers, profitably selling value in highly competitive, price-sensitive market while retaining client long term.
• Proven ability to execute successful marketing promotion across industries, developed clients by internet based search engines, word of mouth & road shows.
• Won major orders by displacing major competitor based on effectiveness in selling value and service to client.
• Leveraged company’s competitive advantage and cutting-edge solutions to dramatically increase firm sales by exploiting key opportunity.
• Maintain active pipeline for new sales, earning repeat business when customers are not in buy mode by keeping them informed of new technologies, emerging industry trends, and new solutions.
• Reputation for ability to influence, motivate and lead people - staff, customers, vendors - through effective communication and personal interaction skills to better enhance the company’s operations.
• Effectively manage multiple product lines, customer relations with extensive sales management and ability to train personnel.
• Increase product knowledge, selling techniques and suggestive add-on sales through holding sales seminars & continually gathered and executed upon customer feedback of products and needs.
• Communicated with sales staff regularly to manage situations to keep abreast and gather input of supplies, logistics, billing information, product information, business needs, policies, goals and planning.
• Maintain strong work ethic and professionalism; consistently punctual and reliable to help overcome challenges.
• Experienced in developing strategic planning skilled at developing long-range plans and goals, with a keen eye for streamlining processes and financial management utilizing lively methodologies.
• Fluent in English and other local languages, and proficient in Microsoft Office Suite (Word, Excel and PowerPoint).
• Effective data base collection, customer business relationship from approach to sales, effective daily sale reporting & executing projects.
Service Excellence
• Practicing customer-first philosophy, proactively mobilize internal resources to address and resolve customer problems to achieve outstanding customer satisfaction ratings.
• Spearhead planning and implementation of all post-sale installations, going above and beyond in coordinating resources to ensure flawless execution and customer delight.
• Rendered efficient service in addressing customer needs and concerns, resulting in total customer satisfaction and boosted referrals and repeat business.
• Delivered excellent customer service by providing information in response to inquiries about the services as well as resolving complaints in a timely manner.
• Applied dynamic leadership skills in training new employees to further sharpen up their knowledge and procedures.
Products Handled
Air Plasma Cutting machine from Hypertherm. Inc USA, CNC Cutting tables from Multicam. Inc USA, ARC, TIG & MIG Welding machines from Arcon USA, Plasma welding machine from MIG-O-MAT Germany, After weld cleaning unit (Clinox) from Nitty-Gritty Italy, MIG & TIG welding torches from TBI Germany.
• Execute Sales & Services of Plasma Cutting & Welding machines with customers of Mining, Workshops, Fabrication and Construction etc.
• Established sales program in territories and achieve target goals, ensured that goals were met regularly and that top management received sales report every day.
• Remain on the cutting-edge, driving new business through key accounts and establishing strategic partnerships and dealer relationships to increase channel revenue.
• In-charge of handling innovation cell for suggestion Scheme & SGA Scheme.
• Worked in SMT m/c & Wave soldering m/c as line leader cum operator.
• Outsource parts quality inspection & maintain on time supply for production lines.
• Involved in various manufacturing processes like, Innovation Department, Production Department, Through Hole Technology (THT), Surface Mounting Technology (SMT) and Testing Department.
• Worked in factory maintenance & services.
• Maintenance of AC & DC machines.
• Maintenance of all other Electrical Equipments.
• Worked in Engineering Department as a Trainee
Electrical
