Credit Controller
The Entertainer FZ LLC
Total des années d'expérience :10 years, 11 Mois
Evaluate the credit status of clients to identify debtors and credit level
• Assist customers in setting up a credit control system that allows for periodic debt repayment
• Conduct negotiations with debtors to fix terms and conditions for payment of receivables
• Handle internal issues and ensure timely payment to creditors
• Ensure daily cash and debtor targets are met
• Contact debtors through calls, emails, or letters to notify
them of outstanding invoice
• Negotiating payment plans.
• Managing the collection of all payments and debts.
• Responding to client inquiries.
• Preparing statements and reports for the company
accountant.
• Liaising with customers and the sales team
• Checking and posting of receipts to accounting systems
• Maintain regular contact with clients to ensure proper
management of debt
• Collaborate with legal attorneys to discuss appropriate terms and conditions for debt repayment.
•Research each account using company records and online resources that are made available.
•To locate and contact clients, primarily over the phone, in order to talk with them about their debts. This includes calling customers at home, at work, and on their cellular phones.
•Trace and locate members and members’ friends, neighbors, relatives and employers to obtain information including public notices for information.
•To keep customer files updated, recording times and dates that contact has been made and noting information that customers have received about their debt.
•Advise customers on their various payment options. If no payment agreement can be reached, inform customers of further actions that may be taken to collect overdue debts.
•To negotiate payment plans and payment schedules that suit their current financial situation while still satisfying the debt.
•Resolve collection issues by making payment arrangements by telephone, email or visit to member
•Preparation of daily, weekly and monthly reports, maintain records and files related to collection work.
• Process credit applications from new customers.
• Contact customers regarding overdue accounts and determine reasons for non-payment.
• Establish credit limits based on credit criteria.
• Maintain records of credit reviews and document reasons.
• Managing all aspects of the credit control function across the Eastern Region.
• Review of Customers Age Analysis and Highlight any concerns / potential bad debts to the management in a timely manner.
• Control on invoicing as per credit limit and company policies.
• Developing and review the collection policies and procedures.
• Preparation of ageing report highlighting the delays in collections.
• Constantly monitoring the debtors ageing brackets and start debt recovery procedures, stop supply of goods and services if necessary, Taking legal action in the event of default in payments.
• Regular calls and follow-ups with customers to ensure the delivery of invoices, collection of payments and solving payment disputes.
• Reconcile customer statement of account if any discrepancies coordinate with customers & operation to issue a credit note
• Hand over the cheque to the account manager for deposit in bank and post-dated cheques to keep safe
•Maintain strong relationships with all clients to ensure invoices are clear for payment.
•Check customer’s credit ratings with banks before approving the credit terms.
•Set up the terms and conditions of a credit to be in line with the risk.
•Manage the timely and effective collection of all debts and payments.
•Negotiate repayment plans when necessary.
•Resolve all issues raised internally and externally around outstanding invoices.
•Post and allocate daily receipts to accounting systems; run reports for senior staff.
•Provide accounts information to internal departments.
•Adhere to customer policies and procedures.
•Close a specific number of collection accounts each month to meet assigned target.
•Contact debtors and implement repayment schedules and terms.
•Maintain security and confidentiality of company and customer information.
•Follow legal requirements during debt collections to avoid legal issues.
•Attend educational programs for professional growth and skill development.
•Assist the company to take legal action against debtors by providing necessary information.
• Have been an integral part of sales team.
• Have primarily assisted the sales team.
• Prepared and then followed up on any sales quotations made for clients, negotiating terms with the clients at a cost best suited for them.
• Have been responsible for waving off any surcharges according to circumstances based on business relations and evaluating any alterations to both external and internal staff.
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courses: Intermediate (M.P.C) - 60%
courses: S.S.C – 65%
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