Business Development Manager
Highfield Qualifications and Compliance
Total des années d'expérience :20 years, 7 Mois
Highfield is a leading Safety accreditation organization specialized in providing qualifications and training materials in Health & Safety, Security, Fire Safety, Food Safety and Customer Service. Highfield works closely with government bodies, hotels, training centers, educational institutes…etc
• Actively developed and maintained business relations with government authorities and key firms in the region.
• Drove the organization to gain a better market share by identifying, recommending and implementing the methodologies of selling and marketing strategies.
• Ensured business units achieve their quarterly KPIs with full P&L ownership.
• Continually networked and identified business opportunities, including attending relevant exhibitions, conferences and keeping updated with the latest local market information and laws.
• Led the bidding process for all tenders in terms of relevant offering, pricing, terms & conditions and engaged in contracts negotiations for all awarded bids.
• Built relentlessly a business positioned to deliver efficient growth, greater scale and customer relevance with increased agility.
Bermello Ajamil is an international, multidisciplinary design firm providing complete planning, design and construction services in the disciplines of architecture, engineering, planning, interior design and landscape architecture services to clients in the USA, Europe, GGC and WW.
• Generated new business ideas through independent scouting of internal and external sources, and determined the attractiveness of identified business ideas; hence, developed compelling business cases.
• Developed the final business plan, including the implementation (project scope, content, deliverables, milestones, budget), such that management was able to decide on the project and the financial risks.
• Maintained a high professional and ethical profile in accordance with industry and company standards.
• Recruited and supervised people with the right profile and right attitude, determined their responsibilities and develop them through the required training programs and motivations.
• Implemented and maintained policies, procedures and operations manuals to ensure clear and concise communication a cross the business.
Al-FALAK is one of the leading regional firms in the field of IT and Communications infrastructure, systems integrators, Solutions and Consultation with more than 27 years in the industry across the whole Gulf region. Al-Falak major references are Emaar & Nakheel projects in Dubai (Dubai Marina, Hills, Lakes, springs, Meadows, and Greens).
• Created and established a company culture, plus implemented company objectives within operations in accordance with the management teams set directives.
• Sat up and executed a master plan for the future of operations to fulfill the vision and mission of the company, and at the same time involving all operations staff in realizing the master plan.
• Developed and promoted clear communications between individuals, operation developments and support departments.
• Maintained the work structure by updating job requirements, organization chart and job descriptions for all positions
• Preserved organization staff by establishing a recruiting, testing, and interviewing program; counselling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Ensured planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors
• Safeguarded legal compliance by monitoring and implementing applicable human resource state as well as UAE Labor requirements; conducting investigations; maintaining records
• Kept management guidelines by preparing, and recommending human resource policies/procedures.
• Maintained a high professional and ethical profile in accordance with industry & company standards.
Media World is a leading multinational distribution company with agents all over the Middle East, specializing in the home entertainment business of reputed studios such as Paramount Pictures, Universal Studios, Warner Home Entertainment, BBC, New Line Cinema, Discovery Channel and many other independent studios.
• Supported the strategic sales process across the customer lifecycle (order processing, usage, billing, customer service and retention) by which drove subscriber acquisition and retention as well as sales agent productivity, resulted to incremental Media World subscribers and marginal contribution.
• Reviewed tactical decisions for promotional offerings in core and emerging markets (pricing, campaigns, targeted segment), and to support business on broader portfolio pricing decisions
• Assessed improvement opportunities in various functions that may affected sales, marketing, customer operations and customers service.