Mohammed Osman

Develop and complete actions in system specifications, technical and logistical requirements
and other disciplines
 Co-ordinate with vendors for faulty network and systems support issues as and when required
as per SLA’s.
 Writing, updating and maintaining technical program, end user documentation and operational
procedures.

Implemented a risk assessment process for the information systems infrastructure.
 Implemented the company's first "virtual" team to develop IT standards and share best
practices.
 Assisted with planning, implementing, and testing of the systems hardware, software, network
& security.
 Assisted with planning, implementing, and testing of the systems hardware, software, network
& security.
 Troubleshot and resolved technology related emergencies.
 Provided operating system maintenance. Installed hardware, operating system software, and
application software on workstations.
 Provided hardware and software recommendations to perspective customers.
 Implemented a cost-saving approach for protecting cables carrying sensitive information.
 Enabled an enterprise-wide transformation of the desktop environment.
 Evaluated new software and hardware to determine compatibility with existing software and
hardware.
 Evaluated software solutions. Formulated, staffed, and evaluated information systems
security policies, processes, and procedures.
 Operated communications support computer systems, intelligence data handling computer
systems, local area networks, and dedicated communication circuits.
 Designed, documented, requisitioned, and coordinated the integration of workstations and
servers.
 Developed and wrote procedures/manuals for the installation, use, and problem solving of
communications hardware and software.
 Developed and conducted information systems security training and awareness.
 Designed and implemented local and wide area networks. Designed, documented, and
deployed a network to provide electronic mail service.
 Analyzed and repaired hardware. Documented and analyzed studies using various
applications.
 Assembled, configured, and maintained computers. Administered network monitoring tools.
Projects