Mohammed Ragab, product consultant

Mohammed Ragab

product consultant

American Express

Location
Egypt - Cairo
Education
Bachelor's degree, Accounting And Administration
Experience
4 years, 7 Months

Share My Profile

Block User


Work Experience

Total years of experience :4 years, 7 Months

product consultant at American Express
  • Egypt - Cairo
  • My current job since February 2022
Customer Service Executive at Abu Dhabi Islamic Bank
  • United Arab Emirates - Al Ain
  • December 2018 to February 2021

Act as principal point of contact in the RM’s absence.
Create & maintain good relationship with all the business entities / individuals where the business sourced.
Visit potential companies / institutions & to finalize business deals within the targeted.
Maintaining client relationships while providing support to the business team for their portfolios of clients.
Reviewing & monitoring budgeting process, managing the credit cards application process & follow up.
Customer/Corporate relationship management including database generation & utilization.
Optimise customer experience flow paths for retail & corporate segments.
Following with the internal department in the event of customer queries on transactions.
Review | Discuss | Follow-up | Action on excesses | Past dues | & other indiscretions for regularisation.
Awareness & compliance of all polices of the bank (as amended time to time) which impact the scope of work

Education

Bachelor's degree, Accounting And Administration
  • at Pharos University
  • May 2018

Graduated from Pharous university faculty of business administration accounting, finance, marketing majors and main subjects Educational background of investment ,economic,finance, accounting, marketing and auditing, elc

Specialties & Skills

operation
teamwork
market research
marketing strategy
planning
key account management
wholesale sales
sales coordination
customer satisfaction
Banking experience in relationship management. Good market knowledge of Corporate Banking production
outlook
microsoft powerpoint
accounting
marketing
problem solving
marketing mix
retail banking
negotiation
portfolio management
purchasing
digital marketing

Languages

English
Expert

Hobbies

  • Reading
    Swimming championship at al montazah area Alexandria 2006 October