Erp Functional Consultant
King Khalid University
Total years of experience :26 years, 8 Months
Job title: Quality assurance manager:
I am heading a team of five Quality Engineers, performing business analysis, Quality Assurance and Technical Support as well as other related internal development projects.
• Managing the Quality Department comprising of 5 Engineers ensuring Specifications Conformity and seamless Application Life Cycle.
• Prepared test cases and test plans, testing applications according to test plans and checklists, using efficient testing tools (Functional Tester, Performance Tester, and Automation Tester).
• Technical consultant to the university's Help Desk project to ensure Customer Care with strong customer focus.
• Implementing Incident /Problem Change management/Release management/ Testing and deployment services.
• Preparing document (As is) and (To Be) according to ITIL V3 for our IT department.
• Define testing life cycle using different matrices.
• Responsible for the HCM scoping covering all HR and related processes for the SAP implementation, and requirement gathering.
• Participated in the SAP ERP project, Communication and Change Management plans according to ASAP methodology 7.2.
• Revised the relevant SAP documents in the preparation phase.
• Facilitated SAP HCM Blueprinting sessions and ensured precise and comprehensive requirement gathering.
• Administered a number of activities to enforce Change Management within the work culture and enhance the project’s chances of success.
• Successfully went live with a number of systems based on Oracle and PowerBuilder Applications technology like (Payroll, Logistics, Student Fund, Web Services built using IBM Web Sphere and ASP .NET…etc.).
• Participated in Maintenance and developments of all in-house Financials, HCM and Logistics modules as well as Integration between several campus systems and roll-out to the various university departments.
2000 - 2005, Lead Technologies, Amman, Jordan:
• Prepared test plans for different applications and ensured adherence to Best Practices.
• Image processing developments, compression, file formats (J2K, CMP, and JPG….etc.).
• Developed API tools for color resolution in image processing.
• Created application test procedures, performed simulation demos; from concept to (E2E) process.
1999 - 2000, Arabian Steel Pipes Manufacturing, Amman, Jordan:
• Managed the Payroll system, ensured correct values, and generated reports.
• Designed and implemented simple data center with disaster recovery.
• System Administrator on UNIX operating systems as well as Computer Hardware maintenance.
1998 - 1999, Al-Hajjawi Group (Subaru Dealer), Amman Jordan:
• Managed presales demonstrations and answered customer technical queries.
• Warehouse inventory and Master data control.
1997 - 1998, Al- Edreesy, (Microsoft Authorized Training Center), Amman, Jordan:
• Trained Microsoft Windows and Office, International Computer Driving License (ICDL).
• Managed presales demonstrations and answered customer technical queries • Warehouse inventory and Master data control.