Commercial Advisor
Citi - United Arab Emirates
مجموع سنوات الخبرة :10 years, 2 أشهر
To achieve monthly target.
Provided excellent customer service at all times
Assist customers with finding suitable products.
Maintain a friendly manner and calm atmosphere when handling complaints.
To contact potential customers and convince them about the banking product offerings.
To ensure that prospects are clearly communicated about the bank charges/terms and Condition.
Data confidentiality and secrecy norms of the bank are adhered to.
To ensure that code of the conduct as per the bank’s policy are adhered to.
Verify that potential customers satisfy all criteria required of a desired customer profile As outlined by the bank.
Ensure full awareness of all policies related to operational risk and mis-selling, etc. & Comply by the same.
Maintain complete and detailed knowledge of all assigned products.
Maintain accurate and up to date activity record
• Achieved sales targets consistently through keen ability in understanding clients’ needs in business to business environment in mobiles and home electronics.
• Developed and implemented relationship strategies to maximize profitability securing important new business contracts.
• Expanded channel business by sourcing new clients and partners, and maintained efficient business relationships with existing customers to enhance business transactions.
• Penetrated ecommerce marketplace giants in the region securing an increase in overall sales and revenue.
• Strategically led the overall sales and marketing operations of the company’s online store, and overachieved assigned targets leading to team’s recognition and bonuses.
• Accelerated growth and achieved targets through exceptional end-to-end visual merchandising and branding, and marketing communications solutions to corporates.
• Effectively maintained the smooth and outstanding sales and servicing operations within stipulated time.
courses: Passed S.S.C. Examination