محمد عثمان

+ Supplier Quality Assurance

o Plan, organize and execute suppliers’ annual audits as per YUM! Standards and guidelines 100% of suppliers passed 2019 audits -Tier 1
o Accountable to drive suppliers` compliance via supporting manufacturing capability building
o Leading and monitoring new processes and products prior to launch in stores in collaboration with suppliers QA
o Analysing 200 raw material complaint and KPIs through executing exhaustive CAPA
o Profitably supporting 4 local suppliers, to develop their capabilities to meet YUM! standards

+ Quality & Food Safety Assurance

o Leading multiple projects with cross functional teams of more than 700 employee to pass annual audits and having a consistent food safety culture
o Annually strengthen 21 Restaurants` food safety and quality standards to comply with YUM! Robust approaches
o Customers complaint management and corrective actions follow-up
o Products/ machinery innovation: controlling potential risks and building required procedures
o In charge of building all risk assessments of different disciplines to the company

o In charge of building: ISO standards, HACCP, FSSC 22000, BRC and Global GAP
o Providing dedicated services in the field of business continuity and sustainable planning
o On site internal auditing to supports enterprises succeeding their audits efficiently

o Launched and installed the new Corrective Action Preventive Action (CAPA) tool
o Successfully managed customer complaints, by maintaining it below the global target
o Led and followed deep dive investigation of customer complaints internally and externally

o Developed and optimized the quality of sugar free fondant product for diabetic people

o Initialized and created complex HACCP principles in the biggest laboratory in Europe

o Strongly participated in building and enforcing divergent quality systems: ISO 9001:2008, HACCP, FSSC 22000, ISO 22000, BRC and Global GAP
o Engaged in internal audit practices in different agribusiness enterprises
o Inspected food factories in compliance with international parties; WFP, SGS

o Audited national legislation and quality systems in food companies
o Inspected and monitored food products and labelling

o Quality assurance of wheat flour during all steps of production

o Organized and participated in networking with different parties
o Supported implementing projects and administrative tasks