Mohammed Sohaib BHISTI

Supervise and manage a team of 40 Delivery Associates (DAs).
Monitor daily delivery operations and workforce productivity.
Plan rosters, attendance, and shift scheduling.
Track delivery performance and operational KPIs.
Ensure compliance with company policies and safety procedures.
Coordinate with warehouse and dispatch teams to ensure smooth operations.
Resolve operational issues and support team performance improvement.
Conduct daily briefings and performance reviews.

Performed receiving, sorting, picking, packing, and shipping operations.
Maintained inventory accuracy and warehouse organization.
Followed safety procedures and operational standards.
Assisted in stock movement and inventory management activities.
Supported daily fulfillment targets in a fast-paced environment.

Delivered software training sessions to customers and end users.
Conducted onboarding and user training programs.
Explained software features and operational procedures.
Provided customer support and troubleshooting assistance.
Developed training materials and user guides.
Ensured successful software adoption and customer satisfaction.