Customer Account Manager
Adaptive Technology Solution
Total des années d'expérience :14 years, 7 Mois
Coordinating with Sales & technical team.
Researching & Interacting with suppliers & vendors.
Working with Quotations & Invoices.
Approaching and understanding the infrastructure of IT and providing solutions as per their requirements.
Implementing & Troubleshooting CCTV Systems.
Troubleshooting & maintaining desktops & laptops. Configuring, upgrading and troubleshooting the Microsoft outlook & outlook express.
Installing windows, applications & resolving issues related to applications & windows.
Installation & Configuration of all types of Networks & local printers
Taking back up of System Resources & emails, Removing viruses & bad sectors.
Customer Assistance
Checklist on displays & right pricing
Inventory
Stock take
cashing
Technical Support for Pearl Masters
Checklist of Desktops running via Pearl Master
Online support for end users
Troubleshooting application & windows issues
Troubleshooting Hardware & Network issues
system backup, resources back ups & Mail backups
Restorations
Troubleshooting of Desktop & Laptop
visiting to the clients onsite as per there lodge complaints
system back ups
installations & replacements of hardware issues
configuring small networks
courses: MCSA (Microsoft) CEH (E-Council) CHIP LEVEL Certified in Desktops & Laptops (GREEN CHIP)