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Mohammed Wasif Hussain, Network Operations Engineer - Technology Associate

Mohammed Wasif Hussain

Network Operations Engineer - Technology Associate·SHI International - Locuz

India

Bachelor's degree, Electronics and Communications Engineering

Work experience

Total years of experience: 2 years, 10 months

Network Operations Engineer - Technology Associate

September 2024 - Present

SHI International - Locuz

Hyderabad, India

September 2024 - Present

• Configured the Cisco Routers and Aruba Switches across various sites in the client network infrastructure including
VLANs, routing, switching, and SNMP for network monitoring.
• Managed network devices including Cisco Routers (OSPF, BGP), Cisco Meraki APs, FortiGate firewalls (VPNs, IPsec,
SSL, ACLs), and Aruba switches (STP, RSTP, MST, VLANs).
• Monitored network devices, routers, firewalls and switches using SolarWinds. Managed incidents, problems, change
requests and service request tickets via Autotask ITSM.
• Regularly reviewed the network performance based on alerts, bandwidth utilization, link performance, latency and
packet loss. Provided solutions & suggestions for service improvement. And optimized configurations to reduce alerts by
47% within two quarters.
• Performed multi-layered troubleshooting, from physical cable diagnostics (Layer 1) to advanced routing analysis (Layer
3) to reviewing service (Application) utilizations (Layer 7). Escalated critical incidents with senior engineers,
end-customer, ISPs and vendor TAC teams to resolve complex issues.
• Conducted thorough root cause analysis (RCA) of critical incidents and delivered comprehensive post-incident reports
to the end clients. Investigated the cases using best practices and ruled out the RFOs for incidents after RCCA..
• Participated in network resilience efforts, including failover testing and business continuity planning, while regularly
reporting, backing up configurations and maintaining detailed documentation
Company industry:
Cyber & Network Security

IT Network Administrator

October 2023 - February 2024

OSOS Pvt Ltd

Hyderabad, India

October 2023 - February 2024

Identity & Access Management: Configured and managed SSO/SAML authentication for all organizations SaaS products with OneLogin. Maintained and secured user credentials, implemented access controls, ensuring data privacy and security.
Network Administration: Set up, configured, and maintained routers and switches for network connectivity, security, and optimal performance.
Firewall Management: Effectively administered Sophos Firewall, handling setup, rule creation, policy implementation, and continuous monitoring. Ensured robust network security and seamless data traffic management.
Workspace Administration: Managed the administration of Google Workspace and various SaaS tools (Zoho One, Slack, Figma), implemented Trello for efficient project management and streamlined task organization.
Linux Administration: Leveraged extensive Linux systems knowledge for administration, server management, troubleshooting, and optimization.
Backup & Restore: Implemented robust database backup strategies, ensuring data protection, integrity, and disaster recovery capabilities.
Troubleshooting with Ticketing System: Regularly looked and managed incidents, identified, diagnosed, and resolved complex IT issues. Implemented preventive controls and documented the resolution.
Virtualization: Set up and administered N Computing vSpacePro desktop virtualization, delivering efficient and cost effective computing solutions
Cloud Server Management : Managed and maintained cloud servers, including provisioning, monitoring, and optimization for peak
performance.
Asset Management: Manage IT asset inventory, ensuring proper allocation and tracking of hardware and software resources
Company industry:
Software Development
Job role:
Information Technology

Cybersecurity Analyst

October 2022 - May 2023

Cartel Software Pvt Ltd,

Hyderabad, India

October 2022 - May 2023

• Analyzed network traffic and packets using Wireshark and tcpdump to detect security threats and anomalies.
• Conducted vulnerability assessments and security testing with Nmap, Nessus, Qualys, and Metasploit.
• Performed system administration and security assessments using Kali Linux.
• Configured and tested Active Directory environments on Windows Server 2019 to identify security risks.
• Executed web application and network security tests using Burp Suite and Nikto, addressing OWASP Top 10
vulnerabilities.
Company industry:
Software Development

Education

Osmania University

March 2023

March 2023

Bachelor's degree, Electronics and Communications Engineering

India

Skills

Network Administration
Expert
Network Administration
Expert
IT Administration
Expert
IT Administration
Expert
Firewall Administration
Expert
Firewall Administration
Expert
Ticketing Systems
Expert
Ticketing Systems
Expert
Identity and Access Management
Expert
Identity and Access Management
Expert
DOMAIN NAME SYSTEM (DNS) SERVERS
Intermediate
DOMAIN NAME SYSTEM (DNS) SERVERS
Intermediate
DYNAMIC HOST CONFIGURATION PROTOCOL (DHCP)
Intermediate
DYNAMIC HOST CONFIGURATION PROTOCOL (DHCP)
Intermediate
FIREWALL
Intermediate
FIREWALL
Intermediate
Active Directory
Intermediate
Active Directory
Intermediate
SAML
Intermediate
SAML
Intermediate
OSI Model
Intermediate
OSI Model
Intermediate
Virtualization
Beginner
Virtualization
Beginner
Network Administration
Intermediate
Network Administration
Intermediate
Google Workspace
Intermediate
Google Workspace
Intermediate
Microsoft 365
Beginner
Microsoft 365
Beginner
Windows Server
Intermediate
Windows Server
Intermediate
ITSM
Beginner
ITSM
Beginner
ITIL
Beginner
ITIL
Beginner
Incident Management
Intermediate
Incident Management
Intermediate
Sophos
Intermediate
Sophos
Intermediate
Fortinet
Beginner
Fortinet
Beginner
VPN
Beginner
VPN
Beginner
Networking
Intermediate
Networking
Intermediate
Identity and Access Management
Intermediate
Identity and Access Management
Intermediate
OneLogin
Intermediate
OneLogin
Intermediate
Linux Administration
Expert
Linux Administration
Expert
SSO
Intermediate
SSO
Intermediate
SSL
Beginner
SSL
Beginner
SIEM
Beginner
SIEM
Beginner
Switching
Beginner
Switching
Beginner
Routing
Beginner
Routing
Beginner
IPsec
Beginner
IPsec
Beginner
TCP/IP Model
Intermediate
TCP/IP Model
Intermediate
NAT
Intermediate
NAT
Intermediate
Access Controls
Beginner
Access Controls
Beginner
Trello
Expert
Trello
Expert
ServiceNow
Beginner
ServiceNow
Beginner
Ethical Hacking
Beginner
Ethical Hacking
Beginner
Wireshark
Beginner
Wireshark
Beginner
OSINT
Intermediate
OSINT
Intermediate
OWASP
Beginner
OWASP
Beginner
Vunerability Assessment
Beginner
Vunerability Assessment
Beginner
Qualys
Beginner
Qualys
Beginner
Nessus
Beginner
Nessus
Beginner
Risk Assessment
Beginner
Risk Assessment
Beginner
Security Operations
Beginner
Security Operations
Beginner
Log Analysis
Beginner
Log Analysis
Beginner
Anti-Virus
Beginner
Anti-Virus
Beginner
Cyber Kill Chain
Beginner
Cyber Kill Chain
Beginner
vSpacePro
Beginner
vSpacePro
Beginner
SaaS
Beginner
SaaS
Beginner
Zoho
Expert
Zoho
Expert
IDS
Intermediate
IDS
Intermediate
IPS
Intermediate
IPS
Intermediate
Nmap
Intermediate
Nmap
Intermediate
COMPUTER NETWORKS
Intermediate
COMPUTER NETWORKS
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
LINUX ADMINISTRATION
Intermediate
LINUX ADMINISTRATION
Intermediate
NETWORK ENGINEERING
Intermediate
NETWORK ENGINEERING
Intermediate
NETWORK PLANNING AND DESIGN
Intermediate
NETWORK PLANNING AND DESIGN
Intermediate
NETWORK ROUTING
Intermediate
NETWORK ROUTING
Intermediate
NETWORK SECURITY
Intermediate
NETWORK SECURITY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
STREAMLINING
Intermediate
STREAMLINING
Intermediate
SWITCHER
Intermediate
SWITCHER
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Urdu
Native Speaker
Arabic
Beginner

Training and Certifications

Certifications
Certified Ethical Hacker ( CEH v12
Fortinet : Network Security Associate 2 ( NSE2
Fortinet Certified Associate in Cybersecurity ( FCA
Oracle Cloud Infrastructure Networking Professional
CSCO14590461
Cisco Certified Network Associate ( CCNA
Fortinet NSE 2 - Network Security Associate
Feb 2023 - Jan 2026
Show credentials
Certified in Cybersecurity
Jun 2023 - May 2026
Show credentials
Fortinet Certified Associate (FCA)
Jan 2024
Show credentials
Cisco Certified Network Associate
Mar 2024 - Mar 2027
Show credentials
Certified Ethical Hacker ( CEH v12)
Jun 2023 - Jun 2026
Show credentials