Mohammed Zahan

• Drove business growth by identifying new market opportunities and executing effective sales strategies aligned with
organizational objectives.
• Developed and maintained long-term client relationships, ensuring consistent engagement and high customer
satisfaction.
• Collaborated with marketing, operations, and product teams to design and implement customer-focused initiatives.
• Managed lead pipelines using CRM tools (LeadSquared) and cloud telephony systems to track conversions and
optimize communication.
• Negotiated and closed profitable deals while maintaining transparency and client trust.
• Prepared analytical reports, sales summaries, and presentations using Microsoft Excel and Word to support strategic
decision-making.
• Supported promotional campaigns and brand-building activities to enhance market visibility and lead generation.

• Assisted in daily administrative operations to ensure efficient office workflow and service delivery.
• Supported the processing and documentation of foreign exchange transactions in compliance with company and
regulatory standards.
• Handled customer inquiries related to travel and forex services with professionalism and attention to detail.
• Coordinated with banking and travel partners to ensure timely updates on transactions and service execution.
• Maintained accurate and organized records of client transactions, correspondence, and service requests for audit
and reporting purposes.