Group IT Manager
Abdulaziz and sons Al-Rashed trading and contract
Total years of experience :22 years, 10 Months
-Applications: GP
-IT Infrastructure
-IT Budget plan
-IT SOP implemented
-Security measures for threats such as Ransomware
-Hardware Inventory plan
-Office 365 implemented all over the company
-G Suite implemented all over the company
-Domain implemented
-VM Ware sphere implemented & Managing
-Fortinet Firewall implemented
-Sonicwall Firewall implemented
-Sophos End Point solution implemented
-Malwarebytes implemented
-Managing SLA's
-Managing Vendors for procurement
-Managing IT staff
-Windows servers, Switches, Firewalls managing
-System administration
-Reporting
-IT inventory
-Applications: Navision, Tally, Retail Pro
-IT Infrastructure from no where designed, proposed
-IT Budget plan
-IT SOP implemented
-Security measures for threats such as Ransomeware
-Hardware Inventory plan
-Domain implemented
-VM Ware sphere implemented to secure old servers
-Fortigate Firewall implemented
-Trend Micro End Point solution implemented
-ERP AX vendors evaluation done to short list vendors
-New website for North Gate Mall
-Retail Pro POS software implemented
-Managed bachups
-Managed SLA's
-Managed vendors
-Managed IT staff
Designed and implemented complete IT setup for SABS new office
o Network setup
o IT Policies and Procedures
o IT Strategic Plan
o ERP Microsoft dynamics AX/GP
o Firewall
o Corporate Kaspersky anti-virus
o Implemented Payroll system as per Saudi labor law
o Integration payroll with MS AX dynamics
o Attendance system
Connectivity between branch and H.O through public IP address
o Door access control
o Avaya IP telephonic system
o Corporate lease line of 4 MB
Managing and implementing IP-Telephone System -AVAYA system and connect 3 Branch, and Full INTEGRATED telephone Server with MS Dynamic CRM Server .
Implementing the MS Dynamic CRM in coordination with the Director of Sales for our RealEsate marketing Company.
Implementing the MS Dynamic AX and Managing the Accounting systems and providing all ongoing technical support in coordination with Financial. Dept.
Managing, maintaining, and building new website for the company & email system.
Evaluate, plan and delivery IT Business solution in coordination with Top management need and end users and Managing all business division, IT activities and providing full support .
Managing day-to-day activities in IT department and preparing yearly IT budget plans.
Evaluating, updating and preparing IT policies and procedures.
Evaluating, recommending and presenting new IT tech. to improve operational productivity.
Analyzing and negotiating contracts and acquisition of IT products and/or services.
Managing many internal Projects (, Inventory Item Coding, ERP, CCTV etc...).
Installing windows 2003, 2007 and 2012 server and set users' permissions within active directory. Developing guidelines for internet and email system rules and usage.
MS SQL Database administration, reporting design for MS GP & MS CRM.
Entrusted with the responsibility for managing the end-to-end infrastructure and operations for of the organization, entailing critical production systems, data management, e-mail management, network services, internet services, helpdesk management, virus protection, security, license management, domain setup, data backup and restore, asset management, procurement of computers and other office equipment.
-ERP Infinity maintenance
-Perpetual Stock Take through ERP infinity application
-Reports generated through ERP Infinity as per departments requirements
Accountable for design, creation and implementation of IT & Systems. Drive the entire project management activities for Hardware/ Networking Projects including requirements gathering, analysis and final execution of projects in association with dedicated project team members.
Installation, updating, trouble shouting of the Point of Sale Machines and ERP Software.
Working on SQL SERVER 2000 database and generating reports using Report manager and designing new reports using Seagate Crystal Reports.
Replication Servers trouble shooting and monitoring the data is synchronize on both the servers correctly
Creating views and reports using Enterprise Management
Maintaining database, Accessing Tables using SQL Server Enterprise Manager Console.
Maintenances of Microsoft SQL Server (Import & Export of Data, Backup and Restoring of Data, Creating Reports as required by Management.)
Working on Crystal Reports Crystal8 and Crystal9 using database SQL Server 2000.
Maintaining and trouble shooting Exchange Server 2003 and clients and Active Directory Services, DNS.
Maintaining User and Creating Users Accounts in Microsoft Outlook and maintains the sizes of the Mail Boxes and Backups of all users Mail Boxes.
Ensuring Servers and Networks running properly on day to day basis.
• work out current and future IT needs by consulting with people at all levels about the current work systems and deciding how improvements could be made
• Using Microsoft Great Plains ERP Application
• Network and Security issues are handling smoothly.
• Monitoring department staff and assigning tasks.
• Submitting Weekly activity report to management.
• analyzing the information needs of an organization and develop technological solutions to satisfy those needs preparing or direct IT policy and plan strategy development
• directing activities to select and install major IT facilities
• oversee the provision of training for users and clients
• direct the integration of IT operations, computer hardware, operating systems, communications, software applications and data processing
• work out priorities for systems developments, maintenance and operations
• controlling the security aspects of IT systems
• Providing advice to other senior managers and boards on IT issues and planning.
Projects Implemented:
1)ERP Application of Microsoft Great Plains has been implemented.
2)Saudi Postal Data Project.
3)CITRIX using to connect ERP Applications remotely.
4)Restructured the whole Network with fibre technologies.
5)Wirelss Network Environment for outsider guests using authentication.
6)Rules and Policies implemented to maintain complaints of users.
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Overall Responsibilities:
work out current and future IT needs by consulting with people at all levels about the current work systems and deciding how improvements could be made
analyzing the information needs of an organization and develop technological solutions to satisfy those needs
preparing or direct IT policy and plan strategy development
directing activities to select and install major IT facilities
oversee the provision of training for users and clients
direct the integration of IT operations, computer hardware, operating systems, communications, software applications and data processing
work out priorities for systems developments, maintenance and operations
controlling the security aspects of IT systems
providing advice to other senior managers and boards on IT issues and planning.
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Technical Responsibilities:
Customizing ERP Applications using VBA, SQL Server and Crystal Reports.
Troubleshooting Exchange Server, ISA Server. Fax Server
Working in developing solutions for Microsoft Great Plains Business Solutions, my job included: Analyzing customers’ current systems, defining their requirements and systems’ drawbacks and then developing business solutions to meet these requirements and overcome the drawbacks. Developing the solutions included:
• Defining inputs, outputs and work-flows.
• Creating modules and class modules to handle business logic and rules.
• Combining developed solutions with ERP Microsoft GPS Business Solutions.
My job also included using Microsoft Excel 2000/XP VBA for creating VB script that will enable the data to move between Excel Sheets and SQL Server databases and for reports Crystal Reports 8.5.
I have worked as Programmer Analyst.
my part of work was to designing, developing and impementations. using Oracle D2K, VB6.0, as Front-End and Oracle Ver 8.0, 8i, 9i SQL Server Ver 7/200 as Back-End and for Reports using Crystal Reports.
Worked as Tranee for 1 year after that i worked as Programmer Designing, Developing and Testing under tight schedule our target was to complete the project before dead line.
ITIL FOUNDATION
Bachelor of science in computer
Oracle 7.3, D2K, Visual Basic 6, SQL Server 7, 2000
