محمد زكريا

Legal Advisor and Debt Collection Representative في Syriatel Mobile Telecom

• سوريا - دمشق
• أغسطس 2006 إلى يوليو 2013

August 2006 - Present
Position:Legal Advisor and Debt Collection Representative.
Syriatel Mobile Telecom
Company Industry: Telecommunications

Main Responsibilities:
✓ Search for info about bad debt customers that helps in recovering their bad debt dues.
✓ Negotiate with bad debt customers the settlement of their due amounts, and make invoice installment agreement with them.
✓ Implement the monthly activities schedule and bad debt recovery map, which prepared by the direct line of authority.
✓ Prepare and deliver (warning letters) for bad debt recovery purpose.
✓ Update customers' database depending on new info gained through contacting bad debt customers.
✓ Recommend solutions that optimize the bad debt recovery process.
✓ Deliver summons to bad debt customers who are treated legally.
✓ Deliver PSTN suspension letters to the concerned switches.
✓ Prepare reports about daily work in an accurate and timely manner and send them to the direct line of authority.
✓ Ensure proper negotiation with external customers.
✓ Otraf about the company and established decades specials company.


✓ Got the best representative reward.
✓ Decrease the bad debt amounts to the minimume through practical suggestions.