Manager
Arab Islamic Bank
Total des années d'expérience :36 years, 1 Mois
Branch Manager
• Formulates and proposes a vision, strategy and business plan for Retail so as to establish, centralize, and grow the business while limiting risk.
• Develops the Retail organization structure to deliver the strategy, recruits and builds the Retail team so it has the number and caliber of staff needed to achieve business plans.
• Leads and motivates staff so that they meet and exceed Department plans.
• Develops team members and provides training for staff in the branches so they are capable of delivering a sales and customer focused service.
• Develops and implements policies and procedures, and keeps these under review, so they meet the needs of the business.
• Develops and implements state of the art technology to support the delivery of bank products and services to achieve competitive edge.
• Researches the market including competitor activity, and segments and profiles the customer base so that products and services can be tailored to meet specific customer needs, and marketing activity accurately targeted.
• Leads new product development so that the bank’s products and services win market share and secure profitable return.
• Advertises and promotes bank services and products so customers and potential customers are aware of the bank offer, and to differentiate the bank and its services in the market place.
• Leads the smooth running of retail banking operations so as to meet customer needs and generate profits for the bank.
• Develops and ensures delivery of high quality call center services so that customers can access the full range of bank services and products.
• Shares Experience across the bank network so that other areas benefit from learning gained through the development and implementation of new initiatives.
• credit approval of the cases exceeds branch manager's limit.
• Leading the Review & controlling credit unit .
• Adds value as a member of the Area’s executive team, advising on retail issues as needed.
• Member of ALCO.
• Country risk committee member
• Recruitments committee head
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• Formulates and proposes a vision, strategy and business plan for Retail so as to establish, centralize, and grow the business while limiting risk.
• Develops the Retail organization structure to deliver the strategy, recruits and builds the Retail team so it has the number and caliber of staff needed to achieve business plans.
• Leads and motivates staff so that they meet and exceed Department plans.
• Develops team members and provides training for staff in the branches so they are capable of delivering a sales and customer focused service.
• Develops and implements policies and procedures, and keeps these under review, so they meet the needs of the business.
• Develops and implements state of the art technology to support the delivery of bank products and services to achieve competitive edge.
• Researches the market including competitor activity, and segments and profiles the customer base so that products and services can be tailored to meet specific customer needs, and marketing activity accurately targeted.
• Leads new product development so that the bank’s products and services win market share and secure profitable return.
• Advertises and promotes bank services and products so customers and potential customers are aware of the bank offer, and to differentiate the bank and its services in the market place.
• Leads the smooth running of retail banking operations so as to meet customer needs and generate profits for the bank.
• Develops and ensures delivery of high quality call center services so that customers can access the full range of bank services and products.
• Shares Experience across the bank network so that other areas benefit from learning gained through the development and implementation of new initiatives.
• credit approval of the cases exceeds branch manager's limit.
• Leading the Review & controlling credit unit .
• Adds value as a member of the Area’s executive team, advising on retail issues as needed.
• Member of ALCO.
• Country risk committee member
• Recruitments committee head
• Acting Regional Manager.
Sales, Services, marketing, tracking day to day Business & leading the branch actvts & staff.