Manager Business Development & Sales
SuperNova Solutions
Total des années d'expérience :20 years, 4 Mois
•Customer coordination & negotiations
•Market research & surveys
•Prepare sales action plans and schedules
•Prepare quotes, contract for potential customers / prospects
•Present sales contracts & negotiate with clients
•Internal and External coordination of customer projects
•Collecting and analyzing the business process requirements and map them as required
•Strong functional analysis skills and the ability to quickly get an end-to-end view of the business requirements and systems architecture
•Working with internal stakeholders and users to help them articulate technology needs
•Provide solution to clients based on requirement analysis
•Plan the deployment phases with the management
•Schedule the deployment phases, data transfer & training
•Plan and conduct direct marketing activities
•Ensure customer service satisfaction and good client relationships
• Scheduling, planning and maintain the staff availability
• Plan the job tasking
• Determine staffing requirements
• Maintain the database & schedule the proper backups
• Overall network support
• System Troubleshooting
• Ensuring system availability
• Provide users a trouble free environment.
• Provided System Support to the customer over the phone.
• Deployment and maintenance of various systems.
• Tuned, managed & optimization of custom made soft wares.
• Implementation of new backup strategy for the department.
Complete my graduation in Computing and Information Systems from College of Digital Sciences with the collaboration of London Metropolitan University, UK. During studies major emphasis on Business Processes, Business Process Re-Engineering.