IT Infrastructure Lead
Binzagr company
مجموع سنوات الخبرة :21 years, 10 أشهر
Expertise on planning and managing IT Infrastructure services to ensure seamless operations of advanced technical infrastructure.
Result-oriented, quality-driven, business-savvy professional with broad IT exposure and multi-faceted expertise in identifying, developing and executing cost-effective, technologically-advanced IT Infrastructure solutions to meet challenging multinational business demands
Respected for troubleshooting acuity and capacity to think “outside the square” for more effective outcomes. Independent work habits, intuitive business sense, and an instant grasp of new technologies underpin dedication to steer streamlined operations within a cost-effective and productive IT function.
ITIL based best practices such as to perform root cause analysis (RCA) on problem determination of Infrastructure components using proven problem analysis methodologies and publish root cause analysis reports. Experience in driving proactive problem management, trending providing inputs for service enhancement and service improvements.
Develop, implement, and maintain policies, procedures and associated training plans for infrastructure administration and project management.Profound experience to manage and set priorities for evaluation, design, maintenance and implementation of IT infrastructure which includes Server Consolidation Virtualization, Routing technologies, Internet, Intranet wireless implementations, LAN/WAN administration & Security, Microsoft Server suite of products, AIX/Linux/Solaris with Enterprise Storage/Backup solutions and Helpdesk services.
Good experience in DRP and BCP management with successful implementation of DR Site.
Projects entailing establishing new sites as branch office deployments and execution of infrastructure services.
Received an Outstanding contribution award as an IT Infrastructure Supervisor at Binzagr Co.
An effective communicator with strong people management, project management, analytical and problem-solving skills.
Survey, analyze, planning, budgeting, proposing, implementing and finalizing projects in full length along with after sales support for projects.
Providing scalable and cost effective solutions to clients
Opening of pre sales lead, along with the presentation and providing technical guidance to sales team to close the deal effectively proving cutting edge value added services.
Responsible for managing Cisco LAN/WAN Network, Switching, and provide support for Microsoft server suite of products at Saudi Geological Survey.
Have done several successful project implementations and real time troubleshooting for reputed clients like IKEA-Jeddah, SIPCO-Pepsi, Nazer Group, SGS, ASCO and Afataihi International for Microsoft Server suite of products like Windows 2000/2003 (Active Directory Services), Exchange 2000/2003, ISA 2000/2004, SMS Server 2003, SQL server 2000/2005 clusters, Live communications Server 2005, SharePoint Portal Server 2003, Rights management Services etc and Network Security that cover all aspects of Information Security.
Rendered support to customers through email, chat, voice and remote control of their network environment and provided best possible solution in the least amount of time.
Provided technical support for more than 16 companies as part of SLA for well-known enterprises in Jeddah.
Rendered Network and systems support along with Administration of Linux systems running SAP r/3 ERP.
Implemented wide-area network to increase availability of field data at corporate headquarters and improve communications with field technicians.
Researched, negotiated, and instituted standard server configuration for remote sites, achieving cost savings while establishing a corporate-wide server standard.
Performed impromptu security checks of servers and networks to verify adequate virus protection and compliance with corporate procedures.
Conducted training sessions for server administrators to collaborate on future plans and coordinate IT development projects.
Managed local area network, servers, and communications connections to remote locations.
Installed network bridges, routers, and repeaters. Configured network servers and trained local administrators on standard network server procedures, including virus protection and other security measures.
Master of Business Administration (M.B.A) Systems
Bachelors in Computer Applications (B.C.A)