محمد زبير

Company Name: Spectrum Talent Management (Prometric Testing Center)
DESIGNATION: Sr. Executive - Channel Operations

RESPONSIBILITIES
Duration: Jan 2014 to till date
RESPONSIBILITIES
➢ Visit college for site appraisal
➢ Checking the Lab as per our requirement
➢ Discuss the commercial value and get agreement done
➢ Visit the venue during testing.
➢ Interact with staff working at testing center for any requirement
➢ Do not allow any malpractice.

SL NO COMPANY NAME DESIGNATION
1. Magus Customer Dialogue Customer Service
2. Aditya birla minacs (Transworks) Customer Service
3. Adam InfoTech (prometric project) Site supervisor

Duration: December 2005 to October 2007
Company Name: Aditya Birla Minacs (Transworks)

DESIGNATION: Associate
RESPONSIBILITIES
➢ Handling international Capital one Credit card customers
➢ Cross checking of social security number
➢ solving customer queries
➢ Taking online credit card payments
➢ Convince customer to take credit policy

4. Spectrum Talent Management (prometric testing Center) Sr. Executive - Channel Operations


Company Name: Magus Customer Dialogue
DESIGNATION: CUSTOMER SERVICE
RESPONSIBILITIES
➢ Handing customer queries.
➢ Customer Service
➢ Back end support

Duration: December 2005 to October 2007
Company Name: Aditya Birla Minacs (Transworks)

DESIGNATION: Associate
RESPONSIBILITIES
➢ Handling international Capital one Credit card customers
➢ Cross checking of social security number
➢ solving customer queries
➢ Taking online credit card payments
➢ Convince customer to take credit policy

Duration: Dec 2007 to November 2008.
Company Name: ADAM INFOTECH
DESIGNATION: Site supervisor

RESPONSIBILITIES
Duration: July 2013 to Dec 2013
RESPONSIBILITIES
➢ Sending attendance of proctors and Tca
➢ Checking the candidate ID cards before letting them inside the testing center
➢ Informing Candidate about the rules and regulation of testing
➢ Informing about the break policy while testing.
➢ Check for malpractice
➢ Observe candidate in DVR while testing.