Senior Product Analyst
Plivo Inc
Total years of experience :5 years, 9 Months
Forecasted potential metrics using Excel to reduced cost of operations
and support
Deploying quantitative analysis to present data on user interaction with
product
Generating weekly reports/dashboards to assist internal teams
Compared project goals and user experiences and recommended
revisions to bring entities into alignment
Monitored data and made adjustments to SMS routing profile resulting in
3% increase in revenue
Bengaluru
+91-78298-77609
aamiranjum91@gmail.com
www.linkedin.com/in/AamirAnj
https://github.com/Aamiranj
Led projects and analyzed data to identify opportunities for
improvement
Using Excel, analyzed dataset of customer interactions and generated
product enhancement plans
Utilized SQL to track client revenue and provide insights to sales team in
order to improve customer happiness and retention
Used remote diagnostic tools to identify sources of certain customer
issues.
Helped streamline repair processes and update procedures for support
action consistency.
Current Executive
Current Executive
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