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Mohammed Ahmed Fouad Amin El touny, ISP Application Helpdesk Specialist

Mohammed Ahmed Fouad Amin El touny

ISP Application Helpdesk Specialist

LINKdotNET

Location
Egypt - Cairo
Education
Bachelor's degree, Commerce
Experience
12 years, 4 Months

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Work Experience

Total years of experience :12 years, 4 Months

ISP Application Helpdesk Specialist at LINKdotNET
  • Egypt - Cairo
  • My current job since January 2012

Support Internet service users and solve their problems.

Support Billing and collection system for company.

Working as service operation at MIS team, Supporting and reporting problems at the company's system "SQL Server 2008 R2".

Education

Bachelor's degree, Commerce
  • at Cairo university
  • July 2011

Specialties & Skills

Database Design
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Oracle RAC
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Oracle SQL
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Linux
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Unix
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RedHat Enterprise Linux 5.5
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Oracle Appllications R12 Admin
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Windows (xp,Vista,7)
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MsOffice
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oracle database 11g Admin
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Windows server 2008
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Cisco Networks
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Languages

English
Intermediate

Training and Certifications

RedHat enterprise Linux 5.5 (Essentials - System Administration) (Training)
Training Institute:
MasterLinux
Date Attended:
July 2011
Oracle EBS R12: Install, Patch and Maintain Applications at (Training)
Training Institute:
EMAK
Date Attended:
September 2011
Oracle Database administration 11g “SQL -Workshop 1 –Workshop 2” (Training)
Training Institute:
EMak
Date Attended:
July 2011