Emerging Market Consultant
Mecomlabs
مجموع سنوات الخبرة :18 years, 0 أشهر
• Securing local business partners for Mecomlabs.
• Securing local Marketing partners to promote Mecomlabs services.
• Initiating Distribution channels for Mecomlabs services.
• Production and supervision of the Budget.
• Responsible to manage the development and implementation of 3G data services’ offers and packages to meet business/client requirements
• To oversee the status of data revenues and develop policies to increase it.
• To supervise the design and development of architecture and roadmaps for various data services’ applications
• To provide techno-commercial guidance and training to data services’ staff and review their performance to accelerate data services’ delivery and overall commercial results.
Responsible for product line profitability of 4G LTE, WiMAX, FTTX, VOIP, VAS, and payment services, handling daily business operations, managing company associations, recognizing business opportunities, working to strategically expand and improving company’s procedures, standards and policies.
Accomplishments:
- Enhancing Direct Sales Contribution to 17% out of total sales down from 8% within 4 months.
- Managing successful commercial launch of the First 4G LTE products.
- Initiating Business development and strategic planning department at iReach Telecom
- Initiating Corporate sales channel at iReach Telecom.
- Signing distribution agreement with Zain Iraq.
- Consignment Agreements with Apple, Sony, BlackBerry, HTC and Samsung.
Managed the product portfolio, prioritizing product launch capabilities, defined the product vision/roadmap, and working closely with technology team, to deliver compelling products line, engaging partners in media plan promotion. Worked closely with sales, customer care and finance to ensure revenue and customer satisfaction goals were met.
Accomplishments
- Introduced a product initiation process, subsequently adopted by the parent company stakeholders.
- Managed to increase VAS Segment revenue by 170% within 8 months of follow-up.
- Revamping GSM Data services with over-expected results of both revenue and customer satisfaction.
- Enriched Enterprise and consumer Product Portfolio by launching various products and services, achieving success in each of the targeted segments.
- Setting a process with the media partners to promote the products and working closely to impose it.
- Preparing the requirements and participating in the discussions of Bonus Platform purchase.
Responsible for establishing product initiatives that will be reviewed and approved by Head of Products and other Commercial management team then preparing of requirements and definition of approved Product / Service through setting the technical requirements for the devices which will be deployed by company; documenting the product specification. Ending with preparing and following up the test processes with the different departments, collecting the results, evaluating and submitting the results. Defining benchmark and KPIs.
Accomplishments
- Participated effectively in Increasing Customer Satisfaction about the deployed End user Equipment, Customer acquisition figures are tripled.
- Key member of the team reducing the percentage of defective devices from 8.5% at January 2011 to less than 1% by September 2011.
- Contributing in Launching WiMAX Broadband Service in Sulaymaniyah city by managing the Customization of the end user modems with the supplier.
Responsible for training and mentoring system technicians (Enrolment System for Bank Cards). Also responsible for ensuring that delegated tasks are done accurately, on-time, billed within budget, and performed within the scope of the SLA.
Supervising and improving of delivered equipment stability, performance, and scalability, Supervising maintenance operations of equipment according to company SLAs; including installing, configuring, and tuning the equipment and services and developing, implementing operations standards; authoring necessary documentation.
Preparation of time schedule of works, reviewing subcontractors' time schedule of works, preparation of project status report files, progress follow-up and Periodic Progress & Amount of Work Performed Evaluation.