محمد عربى السيد

IT Manager for London Business Group (Group of 5 chain Of Restaurants )Saudi Arabia, Dubai and UK from Feb-2012 Up To Now

Network Administrator & Technical Support in the
New Horizons, Egypt from NOV-2001 to DEC-2002

• Design & Managing network server (windows 2008 server)
• Design & Managing mail server (Microsoft Exchange with 250 mail box)
• Managing Firewall (Microsoft ISA)
• Design and maintain a security policy
• Design and maintain backup strategy for servers
• Design, Implement and apply LAN connections in more than 15 branches.
• Design, Implement and deploy WAN infrastructure connecting more than 12 branches.
• Design and implement file server and shared storage policies
• PCs, laptops configuration and Printers Maintenance and technical support.
• PAR application admin
o Upgrade System components and manipulate updates.
o Technical Support for PAR System in 10 branches.
o Modifications in the system to add new items and configure printers for the invoices.
• Administrate Point Of Sale (POS) application
o Participating in the design phase of Point Of Sales program; currently implemented in branches.
o Data integrity assurance
o Deployment of Backup and recovery solutions
o Analyzing and Customizing financials reports.
o Performing tuning.
o End user support
• Development of technical system documentations and use gibes
• Managing license and copyrights.
• Train the new staff for the company application

New Horizons Cairo, Egypt Newhorizons Computer Learning Center My work details in this company : Network administrator and instructor Administrator  PCs Hardware & Software maintenance  Network installation & Administration  Extending system Cables (UTP, STP)  Maintaining servers (active directory, users & groups, security policies)  Managing domain controllers  Managing ISA Server  Managing internal mail system over wan using Exchange Server 2000 Instructor  A+ hardware  A+ Software  WINDOWS 2000 OPERATING SYSTEM ESSINTIALS COURSE NO#(2151)  IMPLEMENTIN WINDOWS 2000 PROFESSINAL AND SERVE COURSENO# (2152)