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Mohammed El Haitham Madi, Universal Islamic agent

Mohammed El Haitham Madi

Universal Islamic agent

United Arab Bank

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Banking
Experience
6 years, 6 Months

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Work Experience

Total years of experience :6 years, 6 Months

Universal Islamic agent at United Arab Bank
  • United Arab Emirates - Sharjah
  • January 2011 to March 2012

 Customer Service
 Achieving Target
 Managing Stock
 Merchandising
 Inventory
 Product Report
 Team Work
 Handle complaints

Customer Service Officer at DEWA
  • United Arab Emirates - Dubai
  • March 2009 to January 2011

 Meeting Clients
 Handle Complaints
 Customer Service
 Achieving Target
 Selling Products
 Managing Stock
 Merchandising
 Inventory
 Product Report

Officer Retail Banking Executive at Emirates Islamic Bank/RAK Bank
  • United Arab Emirates - Dubai
  • October 2005 to March 2009

 Customer Service
 Selling Product
 Target Achievement
 Team Work
 Inventory
 Handle complaints
 Handling problems
 Training Staff
 Fundamental of Marketing
 Handsets Sales
 Opening Team
 Responsibilities include the following:
 Customer Service,
 Booking Passengers
 Agent Booking
 Handling Problems
 Fare Quoted
 Functions
 Target Achievement
 Team Work
 Sales Product
 Marketing course
 Customer Service
 Handle Complaints
 Managing Stock
 Product Knowledge
 Opening Team
 Management Training
 Target
 Communication Skills
 Retail Banking Products
 Islamic Retail Banking Products
 Murabaha Finance
 Selling and Cross Selling
 Credit Card Fraud Awareness
 Induction for Associates
 Vision plus
 AS400
 RLS
 Dubai Investments PJSC (DIC)

Education

High school or equivalent, Banking
  • at GTS (GLOBAL TRAINING CENTRE)
  • August 2006

 Sales Product  Marketing course  Customer Service  Handle Complaints  Managing Stock  Product Knowledge  Opening Team  Management Training  Target  Communication Skills  Retail Banking Products  Islamic Retail Banking Products  Murabaha Finance  Selling and Cross Selling  Credit Card Fraud Awareness  Induction for Associates  Vision plus  AS400  RLS  Dubai Investments PJSC (DIC)  Discovery Planet –Computer  Basic IATA Fare Course  Diploma Course at GALILIO Fares and Ticketing  Diploma Course at AMESDEUS

Specialties & Skills

Anti Money Laundering
+Endorse 0
Customer Service
+Endorse 0
Retail Banking Products
+Endorse 0
Retail Sales
+Endorse 0

Languages

English
Beginner

Training and Certifications

DIPLOMA (Certificate)
Date Attended:
February 2006
Valid Until:
April 2008