Associate Remote Support Specialist
IBM India PVT LTD
مجموع سنوات الخبرة :2 years, 9 أشهر
Installation and configuration of Windows 2000 and 2003 server and windows XP professional
Installing and configuring Network and Local Printers
Configuring workstation and Kiosk Machines on Network
Configuring DHCP reservations for Kiosks
Installing client Database applications using remote Tool like Tivoli, VNC,
Configuring the BIOS of IBM, Dell, and National Cash registry (NCR) Machines
Remote support services to all sears Employees and solving Complex issues to insure high availability,
Performance, reporting and solving all hardware and software related issues
Synchronizing the server remotely using Tivoli
Working with Trend micro Antivirus software
Installing and configuring Lotus Notes,