Export Sales Executive (European Market)
RAK CERAMICS
مجموع سنوات الخبرة :5 years, 7 أشهر
* Maintaining and developing relationships with existing customers in person, via telephone calls and emails.
* Anticipating customer's businesses and requirements, advising the latest type of market trends and presenting the same appropriately to make a sale.
* Making accurate, rapid cost calculations and providing customers with quotations and accordingly negotiating on price, costs and delivery specifications.
* Recording sales and order information liaising with production team to check the progress of existing orders.
* Challenging any objections with a view to getting the customer to buy.
* Communicating with shipping lines and forwarders for customers required shipping modes and arranging feasible methods considering customer and company's perspectives.
* Advising on forthcoming product developments and arranging samples to be displayed at customer showrooms.
* Representing the organization at trade exhibitions, events and demonstrations.
* Conducting team meeting and sharing best practice with colleagues.
* Arranging meetings with potential customers to prospect for new business.
* Negotiating the terms of an agreement and closing sales.
Responsible for creating and executing project plans, resource planning, maximum capacity utilization.
Prioritize and re-prioritize work as and when is required based on time lines.
Responsible for developing financial websites according to client request and suitable for filing to Security Exchange Commission U.S.A.
Responsible for project style specification from the client and deadline adherence on all projects during the shift.
Responsible for ensuring workflow accountability and prompt escalation to the management.
Ensure 100% quality adherence of all jobs worked on during the shift per correct templates, standard practices and client specifications.
Troubleshoot and rectify technical issues as and when necessary.
Emails - proactively reply/ follow-up/initiate communication with team members on projects have clarity at all times.
In charge for all MIS including completion and accuracy of the Activity sheet, shift handover report, productivity & quality reports.
Check day to day staffing, approve/reject leaves/late comings and plan the roster for the team.
Completed Professional Diploma in Information Technology: * Ms Office (Ms Word, Ms Excel, Ms PowerPoint Ms Access) * Ms FrontPage, HTML * Macromedia Flash * Macromedia Dreamweaver * Adobe Photoshop * Programming Techniques (Flow Chart, JSP, Pseudo Code) Completed Hardware and Networking Completed Diploma in Programming HND in Business Information Technology: * Visual Basic * Java * Hardware & Networking * Computer Platforms * System Analysis * Software Constructs & Tools * Computing Solutions * Quality Management Principals * Communication Technology * Networking * Data Analysis & Database Design * Visual Programming * Database Management System * Computer Management * Website Management * Multimedia & Internet Development