Mohammed Rafat Nassan Agha

Responsibilities:
● Home automation. Installation and operation.
● Electronic access control design.
● Electrical sliding doors.
● Detention locking systems.
● Electrical drawings and documentations.
● Troubleshooting and maintenance.
● BoQ and ELV quotations

Projects: Aweer Jail, Dubai; Al Wathba Jail, Abu Dhabi, residential
projects in Abu Dhabi and Dubai.

● Electronic access control design and deployment for clients;
● Design and implementation of internal network infrastructure for Electronic Security Department (servers, cabling, access control system)
● Applying security policy in Information Security system.
Projects and achievements:
● Lodging and hospitality (hotels) locking systems (room access control, gate barriers, elevators access control) in addition to GRMS and P.M.S
integration for 200 hotels, hotel apartments and commercial offices.
● Installation of electrical sliding doors with fire-alarm systems integration;
● Designing and implementing detention locking systems;
● Hands-on experience with RFID, ZigBee, BLE systems;
● Electrical drawings and documentations;
● Troubleshooting and AMC
● Technical support for sales team during initial stage of the deal;
● Preparing B.O.Q and ELV quotations
● Tender projects;
● Deployment of CRM system and connecting offices through VPN.
● CCTV installation for offices, warehouses and showrooms and VMS management;
● Client staff training and technical support.

Applying ISO 9001 - 14000 into the Group body
Establishing Quality Management System QMS the organization
Establishing Internal Audit System to maintain the QMS.
Establishing and maintaining Preventive maintenance plans for several fully automation Production lines.
Establishing and deploying Dubai government roles (European classification for fire reaction in thermal insulation -Polyurethane rigid foam- building material) know as Fire rated B2 (E Class - BS EN 13165) to obtain Dubai Conformity Accreditation Certificate.
Establishing and deploying security system (civil defense roles) in industrial environment (heavy chemical field).
Adopt new technology in Industrial Automation field (German - Italian- Korean machinery).
Daily dealing with PLC - Servo motors - Sensors machines (Mitsubishi - Alan Bradley - Siemens...)
Maintaining ERP system for the Group ( 3 companies - server Environment with 50 PCs)
Maintenance, Installation, Operation and Program/debug Automation systems for new and available machinery (Aluminium Foil & Low/High pressure PUR machines - Mitsubishi - Cannon - EkOSystem - Nord MecaniKa machines)
Electrical and Electronics works (Addressing - CCTV - Electronics board)

IT Technical Manager:
IT infrastructure
IT Projects Management
IT Customer Support
IT operations, procurement
IT troubleshooting
Accomplishments:
Preparing technical studies for clients. For internal and external markets.
Providing hardware recommendations for clients.
Handling 10 projects (Villas and showrooms) in CCTV and PBX Panasonic- NEC-WS
Provide Technical services for after sale customer’s service.
Handling a projects of medical center Data & voice) plus I.T Equipment,
Network administration (servers, Routers)
IT maintenance and troubleshooting
Improve Quality of service delivered
Applying .ITILconcepts (organizing and life cycle) in IT projects.

IT manager for group of companies (Construction, Real Estate, Hotels Industry):
IT Projects Management
IT operations, procurement
IT infrastructure
IT Customer Support
IT Security policy deployment
IT troubleshooting

Accomplishments:
Systems and Network Administration in a LAN and WLAN.
PCs, Printers, Plotters, Projectors, E-boards and Scanners maintenance, purchasing and troubleshooting
Designing and implementing infrastructural facilities (Networking Solutions) and provide assistance in hardware, software and network support.
Establishing Salary, System Auto-Payment based on proximity E-cards (Server/Clients Model) for more than 6000 laborers.
Administration for company’s Web-Sites (dedicated servers - database management system, E-mails (POP & IMAP) Accounts managing and maintaining.
Fleet management System Bundle: Tracking system for auto machine vehicles, Based on GPS and GPRS Technology. Installing, maintaining and operating.
Handling Projects in: Digital CCTV &PBX and HOTEL MANAGEMENT SYSTEM (Micros) for Hotels (Five Star Hotel) and for Hotel Apartments in both DUBAI and SHARJAH.
Installing 15 Telephone systems (PBX: Panasonic, NEC, WS and Nortel) For Company Offices including maintenance and training telephone operators. (Dubai -Abu Dhabi -Sharjah -Ajman).
Installing, operating and designing servers & firewalls VPN environment for database (SQL) software (ERP) for (accounting, administration, industries, real estate, and construction departments in the Group).Using HP Servers and switches, Firewall, VPN, Data Backup, MS-SQL 2008 and Windows 2008R.
BIS & BES System (BlackBerry telecommunication system for 50 users).
Data Backup and Data Risk management.
Infrastructure (CCTV, Data & Voice) for +50Towers, +150 Villas and 4 Schools.
LED Advertisement board (9m*7m) installation and operation

Operating systems: Windows XP, Windows NT, Windows Server 2000 and Windows Server 2003.
Designing, configuration and Networks administration.
Servers: Compaq, HP maintenance and administration.
Routers: Cisco, D-Link, Switches: Cisco, D-link configurations.
Computer Accessories assembly and maintenance.
Networking (Data & Voice) infrastructure and implementations.
ICDL Trainer
VB programming.
Data risk management