Director - IT Demand
IHS Towers
مجموع سنوات الخبرة :13 years, 11 أشهر
Reporting to VP-Group CIO and leading a team of 12 staff by managing a budget of £1.1M.
Scope: Capture, prioritize, and take ownership of business demands, my team of Associate Director, Senior Managers, and Business Analysts work together to translate these demands into IT solutions that cover Operations, Finance, and Corporate Functional areas.
Key Achievements & Accomplished Projects
As the Technology Workstream Lead, played a crucial role in successful implementation of the Group Transformation Project, ‘’Project Matrix’’. Ensuring the ongoing operations are not impacted due to transformation and landing business critical enhancements and legal requirements.
ERP Value Assessment and System Integrator Selection: Led the IT Workstream performing the Value Assessment and Business Case for the ERP Selection (Oracle vs. SAP) and RFx process of System Integrator selection for the Deployment of SAP Public Cloud. (Completed)
Deploying SAP Public Cloud S4HC: One of the key achievements of the project was the deployment of SAP Public Cloud S4HC. This cloud-based solution offers numerous benefits, including scalability, flexibility, and enhanced IT Controls and security covering 15 markets. - (Exploration Phase)
Implementation of Full Portfolio of LOB Solutions: Deployment of full portfolio of LOB (Line of Business) solutions including SAP Ariba, SAP Field Services Manager, Success Factors, Signavio, SAP Services and Asset Manager. (Exploration Phase)
Reporting to VP-Group CIO and leading a team of 12 staff by managing a budget of £1.1M.
Scope: Capture, prioritize, and take ownership of business demands, my team of Associate Director, Senior Managers, and Business Analysts work together to translate these demands into IT solutions that cover Operations, Finance, and Corporate Functional areas.
Key Achievements & Accomplished Projects
As the Technology Workstream Lead, played a crucial role in successful implementation of the Group Transformation Project, ‘’Project Matrix’’. Ensuring the ongoing operations are not impacted due to transformation and landing business critical enhancements and legal requirements.
ERP Value Assessment and System Integrator Selection: Led the IT Workstream performing the Value Assessment and Business Case for the ERP Selection (Oracle vs. SAP) and RFx process of System Integrator selection for the Deployment of SAP Public Cloud. (Completed)
Deploying SAP Public Cloud S4HC: One of the key achievements of the project was the deployment of SAP Public Cloud S4HC. This cloud-based solution offers numerous benefits, including scalability, flexibility, and enhanced IT Controls and security covering 15 markets. - (Exploration Phase)
Implementation of Full Portfolio of LOB Solutions: Deployment of full portfolio of LOB (Line of Business) solutions including SAP Ariba, SAP Field Services Manager, Success Factors, Signavio, SAP Services and Asset Manager. (Exploration Phase)
Reported to the GM - MEC and led a team of 10 staff, accountable for all IT related deliverables and services.
Scope: Directed the IT enablement for Direct Store Servicing and SAP rollout in major GCC market. As a dual responsibility, carried out the Marketing Technology stack delivers on the requirement of the Brands and Activations strategy of BAT.
Key Achievements & Accomplished Projects
Deployed Digital Transformation enabling Next Generation Products activation.
Delivered insights via Data and Analytics for trade/digital platforms providing decision making support using Enterprise Data Platforms. This project was delivered by Deloitte on SNOWFLAKE Platform.
Market Entry: IDT enablement required for Direct Store Services, Warehousing, Logistics and Finance.
Infrastructure Management, Cloud Migration, Service Desk Management.
E-commerce: Ensuring smooth operation of eCommerce platform (OpenCart) and integration with Distributors/3PL systems. Plan migration to Global platform (Magento) by Q4 -2021.
CRM and Data Analytics: Planned migration to SalesForce and enabled Data Analytics on Snowflake platform hosted on Azure/ML
Fener (Fanous): Deployment of Trade Marketing solution to support field force in execution of TM&D strategy, providing visibility of in-market activities driven by monthly operational targets. support Direct Store Distribution and integration with ERP.
Reported to General Manager-BAT Pars and led a team of 10 staff (5 Headcount and 5 Contractors) by managing a budget of ~£1.7M. Board Member of BAT Pars from Jun 2018-July 2020.
Scope: Orchestrated IT Services/Infrastructure Deployments/Projects Delivery and Business Engagement.
Key Achievements & Accomplished Projects
Played a key role in increasing Route to Market optimization covering 87k Outlets by nearly 650 Trade Reps. and enhancing field force effectiveness in the Marketing IT department.
Provided crucial support to meet legal fiscal requirements and maintain a robust controls environment in the Corporate Services IT division.
Successfully implemented security enhancements on the Cloud environment and ensured IT infrastructure readiness for business expansion in the IT Infrastructure & HelpDesk department
Member of the Area IT Leadership ensuring IT Strategy is delivered to the business.
Engagement with Area Leadership to ensure IT Operations and IT Delivery are managed to expectation.
Ensure 99% Forecast accuracy on IT TCO spend ( currently ~5.3M GBP ) managed through Quarterly Financial reviews.
Key IT Services SLA are met in Area as well as Global IT Metrics are aligned.
IT Infrastructure upgrades managed as per ITIL process and delivered OnTimeInFull.
Controls environment: IT Risk register maintained and reviewed, IT Disaster Recovery planned and tested once a year, IT Security awareness and Security Incidence Management.
Member of the Regional IT Leadership providing guidance and direction to the implementation of Global IT Strategy.
Corporate Services Functional guidance and assurance for Regional/Area specific business systems delivery
Integration of Corporate Systems with Business Information (BI) platform, ensuring end to end execution of key projects in coordination with Global stakeholders
Cross functional liaison with Master Data team and input into BI adoption in AME
Chair of the regional Change Advisory Board approving all Change Requests (CR’s) being implemented in SAP R/3 in approved Business Release timelines.
Ensure ERP estate is in operational mode, in a controlled environment and approved change management process is in place for delivery of change requests/enhancements.
Leading a team of Business Analysts in AME (Turkey/Dubai/Iran/Cape Town/Lagos/Nairobi) to support the areas in analysis and delivery of requirements.
Build a talent pipeline within the function by recruiting, mentoring and coaching the right high potential candidates within the IT Team.
Managing a budget circa 2-4M USD for Projects Delivery
Completed my B.Tech, Computer Science in 1995, followed by Certified novell Engineer 4.x , Oracle 8 in India.