Customer Service Executive
nmc
Total des années d'expérience :16 years, 4 Mois
Responsible for customer services.
• Giving appointments for the patients
• Guiding patients to the specialized floors
• Handling cash and credit cards.
• Entering the day-to-day transaction record.
• Maintaining daily patient register.
• Responsible for all internal and external activities of the clinic.
• Following for the payment of bills.
Registration for In-Patient Admissions and Discharges on a dailybasis
• Co-ordinate with insurance department for approval or other insurance relatedqueries.
• Billing of both insurance and cash Admissions and Discharges.
• Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
• Co-ordinate and manage communication between patients and staff and follow up to ensure we
resolve patient concerns
• Maintaining KPI reports for both In-Patient and Out-Patient
• Co-ordinate with OT-In-Charge and the respective doctors with regards to scheduling of dailysurgeries.
• Billing and Registration of Emergency patients.
Responsible for customer services.
• Giving appointments for the patients
• Guiding patients to the specialized floors
• Handling cash and credit cards.
• Entering the day-to-day transaction record.
• Maintaining daily patient register.
• Responsible for handling telephone calls.
• Co-ordinating with the insurance doctors for all pre approvals.
• Following for the payment of bills.
• Responsible for all internal and external activities of the clinic.
• Handling all bills related Insurance companies and cooperate tie ups.
Mediscope Hospital, Bangalore in the department of
Responsible for customer services.
• Handling cash and credit cards.
• Entering the day-to-day transaction record.
• Maintaining daily patient register.
• Responsible for handling telephone calls.
• Following for the payment of bills.
Designing the store layout.
• Visual presenting the store in a way for the customers to get attracted to the store.
• Draping the new and attractive merchandise in displaymannequins.
Triumph Automobiles
Authorized service agents of Hindustan Motors & Marikar Motors
with 78%. • 6th Std –
with 78%. • 6th Std –