IT Infrastructure Manager
Electronic Health Solutions
Total des années d'expérience :9 years, 7 Mois
Roles & Responsibilities:
Coached and mentored a team of IT Engineers. Conducted training programs to enhance staff technical skills and motivation including network/server administration procedures, virus protection, and security measures
Prepare RFPs, contracts, the scope of work, and other documentation for IT projects and associated efforts
Provided technical consultations about a wide range of technology products and services like Microsoft, VMware, Cisco, DellEMC, HP, IBM, Juniper, Oracle, Fortinet, Structured Cabling Systems, Linux, Web servers, and public clouds
Created and maintained technical documentation regarding network configuration, network mapping, and service records including IT Service Catalog, Service Level Agreements, and Operational Level Agreements Major Achievements:
Manage, design, and implement one of the largest picture archiving and communication systems PACS for the public healthcare sector to serve 50+ sites utilizing a centralized data storage system
Managed server consolidation project for 300+ servers and 3 storage systems into one Software Defined Storage system
Manage, design, and implement application delivery model based on Virtual Desktop Infrastructure technology for 350+ thin clients and 20+ applications to serve one of the biggest healthcare firms in Jordan
Achieved optimal operations and functioning by overseeing continuous improvement initiatives to existing infrastructure, applications, systems, and software
Roles & Responsibilities:
Managing network infrastructure projects to deliver the business values insuring availability, security, and the best service operation; maintaining assets management system.
Achieves system security operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans.
Manage and ensure optimal operation of networks and data centers.
Establishing service level agreements with service providers.
Manage and ensure the effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.
Test network and systems performance and provide performance statistics and reports; develop strategies for maintaining infrastructure. Major Achievements:
Implemented various large-scale networks based on Cisco, HP, and Juniper switches and routers using BGP & OSPF routing, QoS, and Cisco, Juniper, and Fortinet firewalls.
Hakeem Program Data Center Solution for many clients using a wide range of IT technologies, Cisco routers, switches and firewalls, Dell rack and blade servers, Citrix, VMWare, Linux, and Windows Servers.
Roles & Responsibilities:
Plans, organizes and directs through staff involved in information technology.
Develop annual IT budget; monitors expenditures for appropriate levels and cash flow; approve budget expenditures on an ongoing basis. Review contracts, grants, and budgets to assist in evaluating implementing, and supporting appropriate technologies
Develops and manages plans to meet the organization's goals and objectives.
Develop and manage standards, procedures, and practices.
Develop information security policies and implement them inside the company.
Responsible to design, create and manage internal operations.
Handle the entire company's technical operational duties and report directly to the CEO. Major Achievements:
A major contributor to implementing a national-wide Learning Management System for ICT and Math curriculums.
Lead the process to design and implement the Software Development Life Cycle that improved the quality and the delivery of the development projects
Roles & Responsibilities:
Managing IT team. Career development and performance management. Training and development. Outsourcing. Budget administration and resource allocation. Participates in developing and implementing department goals, policies, and priorities.
Manages information technology infrastructure, systems, networks, software, and resources across multiple platforms.
Meets and consults with customers and vendors regarding service delivery needs.
Design, implement and test the Software Development Life Cycle and workflows for the development projects.
Dealing with all vendors and make purchasing IT equipment and software applications Major Achievements:
Consolidating the company systems and servers on a centralized virtual cluster using Microsoft Hyper V and HP servers.
Successfully design and implement Data Life Cycle management for the enterprise improving the RPO and RTO
Roles & Responsibilities:
Design, Implement and administrate corporate core services. MS servers (ISA, Exchange, SQL, LCS, SharePoint, IIS, DFS, IID, IAS, DNS, Active Director, Security, setting access policies…).
Design, install and implement MS SharePoint portals using different web parts and components for clients and projects teams.
Develop network documentation, maps, and diagrams.
Responsible for monitoring services and resources to produce monthly bases performance statistics, identify recurring problems and take remedial action as appropriate.
Configured network devices, servers, and websites for appropriate security levels. Major Achievements:
Design and implement Microsoft SharePoint Server and Project Server to consolidate the company's business activities.
Design and implement a successful project for migrating Microsoft platforms to Microsoft Active Directory and Exchange server 2003.