Travel Coordinator
Dutco Balfour Beatty Construction Group
Total years of experience :7 years, 9 Months
Company: Dutco Balfour Beatty Construction Group
Line of Trade: Civil & MEP Construction Co.
Duration: Since 2007 January to present
Designation: Travel Coordinator.
Responsibilities:
➢ Preparing Air ticket request / sending bookings to the travel agencies according to employees' request.
➢ Coordinating with the travel agency and Generating Local purchase Order (LPO) to agency.
➢ Verifying the Tickets and forwarding to concern department.
➢ Quoting the fare to accounts department for ticket fare encashment.
➢ Coordinating with the travel agency's accounts department for invoice queries.
➢ Preparing air ticket refund letter to the travel agency and updating refund status file.
➢ Follow up with the agency accounts department for the credit notes on which we refunded the ticket.
➢ Preparing monthly report and submitting the same to the head office.
➢ Arranging Hotel accommodation/ car hire/ limo service by coordinating with the travel agency.
➢ Arranging business class bookings for management level and for recruitment trips.
➢ Handling and replying to employees for their queries about the fare and the reservation status.
➢ Handling all the calls of Employees and providing them comprehensive & knowledgeable information and service regarding all their traveling related matters.
➢ Arranging PTA tickets to HR Department for new employees.
➢ Issuance of on line ticket like air Arabia, air India express etc.,
➢ Maintaining the filing system / records.
Company: Indian Airlines Ltd. Calicut
Duration: 31-07-2006 to 03-01-2007.
Designation: Sub Assistant- Traffic (Reservation& Airport Handling)
Responsibilities:
➢ Customer handling.
➢ Issuance and re-issuance of domestic and international tickets.
➢ Issuing of PTA tickets.
➢ Verifying of office coupons for which tickets issued by travel agents
➢ Maintaining proper filing records for all ticket related issues.
➢ Providing assistance by giving accurate itinerary for round trip passengers.
➢ Assisting passengers for entire airport formalities.
➢ Enquiry handling
➢ Informing delay/ prepone of flights to passengers.
➢ Reporting to the manager.
Company: Air India Ltd. Calicut
Duration: 24-08-2005 to 23-03-2006.
Designation: Traffic assistant-trainee (Accounts)
Responsibilities:
➢ Refunds of tickets issuing by travel agents..
➢ Issuing of ADM's and ACM's.
➢ Providing the ticket stock to travel agents and maintaining registers of stock.
Company: Indo Foreign Travel Links Pvt Ltd. Tellicherry, Kerala (IATA Approved)
Duration: 01-06-2004 to 20-08-2005.
Designation: Travel Consultant.
➢ Customer handling..
➢ Issuing all International and domestic tickets Via Galileo and Amadeus.
➢ Providing daily sales report to manager.
Visa expiry: 09 April 2013
Declaration
I hereby declare that the information furnished above is true to the best of my knowledge if your give me an opportunity, I will perform up the best of your exception.
Mohammed Shuhaib.
➢ Diploma in MS-Office ➢ IATA-UFTAA foundation course- Canada (Passed) in Mar 2005
➢ Bachelor Degree in Commerce from the University of Calicut, Kerala, India- 2004.