Senior Manager
XXX
Total years of experience :7 years, 4 Months
Develop and execute strategic plans to achieve sales targets and expand our customer base. Build and maintain strong, long-lasting customer relationships. Report on sales activity and forecast to senior management. Collaborate with the marketing team to identify and grow opportunities within territory Evaluated hiring, firing, and promotions requests. Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives. Provided strong leadership to enhance team productivity and morale. Consolidated vendors and renegotiated contracts to optimize costs. Implemented and developed operational standards, policies and procedures.
Conducted training and mentored team members to promote productivity and commitment to friendly service. Mentored and guided employees to foster proper completion of assigned duties. Built strong relationships with customers through positive attitude and attentive response. Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service. Managed leave requests and absences and arranged covers to facilitate smooth flow of operations. Worked with team to identify areas of improvement and devised solutions based on findings.
Business and Operations
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