Marketing Manager
More Ideas General Trading LLC
مجموع سنوات الخبرة :7 years, 8 أشهر
• Organized and directed team in Lead generation via Corporate/Schools/ Event/ Retail outlets tie up.
• Conducting engaging activities in schools or events, Campaign Planning & Execution.
• Promoter’s training and tie ups with agencies.
• Lead successful team for closures and ensuring team is aligned to exceed
quarterly target by 15% through effective market research and strategic
planning.
• Team performance Tracking & generate reports to evaluate the effectiveness
of marketing campaigns.
• Identify & Monitoring team’s call recording.
• Bringing in new initiatives or new ideas, resulting in 20% increase in customer
base and 30% increase in annual revenue.
Maintains marketing staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Maintains customer response operations by establishing work schedules; assigning employees; providing back-up. • Maintains quality service by establishing and enforcing standards; training representatives; monitoring calls; surveying customers; evaluating outcomes.
• Resolves customer problems by training telemarketing service representatives; maintaining reference manuals and dialogue guides; providing information; answering questions. • Maintains work process flows by coordinating information and requirements with related operational departments; participating with and providing resources to business improvement teams.
improvement teams.
Reference
References Available Upon Request.
Other Details
Valid UAE Driving License
• Keeps management informed by preparing reports; making presentations; interpreting information; making recommendations.
• Maintains equipment by coordinating requirements with telecommunications and information services departments; examining state-of-the-art technology; recommending upgrades; controlling installations.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
Greet customers as they enter and offer assistance.
• Provide advice on different products
• Assist customers in making selections.
• Demonstrate product features to facilitate decision making.
• Close sales and assist customers through the payment procedure.
• Ensure that all product deliveries are made on time.
• Develop and maintain customer relationship to ensure customer
• satisfaction and sales based on customer requirement.
• To effectively up-sell and cross-sell various product to customers.
• Ensuring all products are merchandised as per the brand’s guidelines and
assist in implementation plans as needed.
• Focus on promotional merchandise to maximize sales.
Receiving and processing purchase orders.
• Issuing sales transaction invoices.
• Verifying orders, including customers' personal information and payment details.
• Contacting customers by phone or email to answer queries and obtain missing information.
• Maintaining and updating sales and customer records.
• Compiling monthly sales reports.
• Expediting orders through internal liaison.
• Directing feedback from customers to relevant departments.Identifying new products to add to those on offer.
• Supporting the sales department with other administrative tasks, if requested.
12th Std -commerce (2005 - 2007) BADRIYA P.U COLLEGE, Mangalore.
KUNIL EDUCATION TRUST, ENGLISH MEDIUM (CBSE), Kasaragod, Kerala.
