Total Years of Experience: 3 Years, 4 Months
September 2014
To September 2016
System Administrator
at Concentrix Technologies India Private Limited
Location :
India - Bengaluru
• Administration and Maintenance of Windows based network of over 250 workstations.
• Supporting technical support team which is responsible for infrastructure.
• Maintaining and creating user accounts and groups by assigning Respective permissions
• Adding, removing, or updating user account information, resetting passwords, etc.
• Creating standard Net-backup policies and taking back-up of the servers.
• Implementation and administration of DND, DHCP and Active Directory services.
• Managing and troubleshooting VOIP network
• Troubleshoot Windows Operating system and application related issues.
• Maintaining and creating user accounts and groups by assigning Respective permissions
• Familiar with Installing Patches, Device Drivers & Windows Support Packs.
• Testing of computers and ensuring that computer systems are functioning properly.
• Identifying and solving any problems that affect computer operating systems.
• Supporting technical support team which is responsible for infrastructure.
• Maintaining and creating user accounts and groups by assigning Respective permissions
• Adding, removing, or updating user account information, resetting passwords, etc.
• Creating standard Net-backup policies and taking back-up of the servers.
• Implementation and administration of DND, DHCP and Active Directory services.
• Managing and troubleshooting VOIP network
• Troubleshoot Windows Operating system and application related issues.
• Maintaining and creating user accounts and groups by assigning Respective permissions
• Familiar with Installing Patches, Device Drivers & Windows Support Packs.
• Testing of computers and ensuring that computer systems are functioning properly.
• Identifying and solving any problems that affect computer operating systems.
July 2013
To August 2014
Technical Support Associative
at Serco Global Services Private Limited
Location :
India - Bengaluru
• Technical support for the information systems users (inside the enterprise).
• Diagnosing hardware/software faults and solving technical problems.
• Logging and keeping records of employee queries.
• Working with employees to identify computer problems and advising on the solution.
• Computer hardware, software, and peripherals installation, configuration, and maintenance.
• Diagnosing hardware/software faults and solving technical problems.
• Logging and keeping records of employee queries.
• Working with employees to identify computer problems and advising on the solution.
• Computer hardware, software, and peripherals installation, configuration, and maintenance.
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