محمود عمر محمد باشبيل, Operations Coordinator and Customer Service Coach

محمود عمر محمد باشبيل

Operations Coordinator and Customer Service Coach

machinestalk

البلد
الهند - حيدر اباد
التعليم
دبلوم, Computer course in office work
الخبرات
14 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 3 أشهر

Operations Coordinator and Customer Service Coach في machinestalk
  • المملكة العربية السعودية - جدة
  • سبتمبر 2014 إلى سبتمبر 2017

1 / Coordinator of installation and maintenance operations for all customers of the western and southern regions

2 / customer training

3 / Coordination with clients daily and setting appointments

4 / Distributing the tasks of technicians daily and making a schedule of visits

5 / Preparing daily and weekly report for customers installation and maintenance

6 / Visit some clients, solve their problems and attach a report to management

7 / Preparing a weekly plan for installation and maintenance clients

8 / Follow up with technicians and ensure customer service

9 / Supervising major projects

10 / Executing all duties of the branch manager

Executive Secretary في Discovery Rent A car
  • المملكة العربية السعودية - جدة
  • أغسطس 2009 إلى أغسطس 2014

1 / Organizing appointments for general manager interviews and meetings .

2 / The ability to draft, prepare and modify internal and external correspondence, prepare reports, administrative and technical notes, and write minutes of meetings .

3 / Responding to internal or external inquiries by receiving and responding to incoming calls, transactions and mail messages .

4 / Perform any other tasks that may be assigned by the General Manager .

5 / Preparing a weekly report on the devices in the vehicles .

6 / GPS vehicles tracking system .

7 / Coordination with the car movement department and entering the form data

8 / Prepare a report for delegates .

9 / Reviewing all branch contracts and matching them with the auditing and accounting departments

10 / Preparing and organizing monthly meetings (for employees and drivers) on PowerPoint

Supervision of product loading ( Karani ) في Abbar & Sons Cold Stores
  • المملكة العربية السعودية - جدة
  • يوليو 2006 إلى سبتمبر 2009

1 / Supervisor of cargo loading operations for all clients .

2 / Preparing an inventory of some varieties and their history .

3 / Supervising the container and unloading the goods and preparing a report on the items coming from the port .

Data Entry في Abbar & Sons Cold Stores
  • المملكة العربية السعودية - جدة
  • فبراير 2004 إلى أغسطس 2006

1 / Entering data for all items and reviewing them with the supervisor for the products coming from the port .

2 / Printing and handing over documents to management .

Data Entry في Bin Ruwaished Office for General Services and Contracting
  • المملكة العربية السعودية - جدة
  • يوليو 2003 إلى يناير 2004

1 / Data Entry .

2 / Printing letters and contracts .

3 / Coordinating with clients and following up on their requests .

4 / Preparing a weekly and monthly report .

5 / Arranging and Formatting Documents .

6 / Executing all duties of the branch manager .

الخلفية التعليمية

دبلوم, Computer course in office work
  • في Scientific Administrative Institute
  • يونيو 2004

Computer course in office work

الثانوية العامة أو ما يعادلها, High School degree
  • في Trench High School
  • يناير 2003

Trench High School High School degree Scientific section

Specialties & Skills

Typing Skills
Multilingualism
operations
Microsoft Office
Problem Solving
Data entry
fast typing
Secretary
Organizing and arranging appointments
Urdo Language
Operations Coordinator
Arabic Language
solving problems
Microsoft Office
communication skills
Self - motivation
research and analyze
Team management
English language
Leadership
Decision making
Teamwork Time

حسابات مواقع التواصل الاجتماعي

اللغات

العربية
اللغة الأم
الأوردو
اللغة الأم
الانجليزية
متوسط

التدريب و الشهادات

International Computer Driving Licence - ICDL Base (الشهادة)
تاريخ الدورة:
March 2023
صالحة لغاية:
May 2023
Outstanding performance and methods of achieving achievement (تدريب)
معهد التدريب:
Emirates Dream Center for Training and Consultation
تاريخ الدورة:
April 2012
المدة:
24 ساعة

الهوايات

  • Weather
  • gaming
  • Video montage