Mohan Kannan, Sr. Team Leader

Mohan Kannan

Sr. Team Leader

Reachout Technosoft Services PVT Ltd.

Location
United Arab Emirates - Dubai
Education
Diploma, Fitter
Experience
11 years, 11 Months

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Work Experience

Total years of experience :11 years, 11 Months

Sr. Team Leader at Reachout Technosoft Services PVT Ltd.
  • India - Chennai
  • My current job since June 2012

 Handling Verification, Collection and Door Step Recharge teams across TN.
 Monitoring calls and conducting training sessions whenever needed.
 Updating clients with daily, weekly, monthly reports and presentations.
 Involvement in all the operational activities like Recruitment, Floor maintenance, Induction programs, Appraisal and Termination based on company’s policy.
 Assisting support staffs with roasters, monthly reviews and client interactions.

Education

Diploma, Fitter
  • at SAM ITI
  • April 2005

Fitter

High school or equivalent, Biology
  • at St. Mary's Matriculation Hr. Sec. School
  • March 2003

Specialties & Skills

Customer Service
Team Management
Collections Management
Operations Management
ASSOCIATE
COLLECTIONS
HELP DESK

Languages

English
Expert
Tamil
Expert

Training and Certifications

Swift Course (Training)
Training Institute:
NIIT
Date Attended:
June 2003