Team Lead (NOC)
Everonn Education Ltd
Total years of experience :8 years, 0 Months
Team Lead (NOC), Everonn Education Ltd. Oct 2009 - Till Date
Reporting to IT Manager.
Everonn is Educational Service Company, which deploys technology to distribute education content using VSAT and Internet.
• Designing and Implementation of New sites and Processes.
• Configuration and maintenance of Cisco, Maipu and H3C Routers, Switches.
• Configuring of multicast and co coordinating with ISP NOC for issues
• Monitoring Internet and MPLS Bandwidth using PRTG.
• Co-ordination with service provider during high latency and link fluctuations.
• Periodic redundancy checks for all network equipments.
• Configuration and Maintenance of VLANs.
• Proper documentation of network setup and change.
Executive Technical, Everonn Systems India Ltd, Dec 2006 to Oct 2009.
• Delivered excellent customer service and gained respect of client management and end - users.
• Managed 50 engineers throughout India.
• Supervised software installation, system configuration and testing for fortune customers.
• Designed and conducted client workshops for technical software enhancements. Provided team with ideas and in-house training for project success deployment.
Organization: MCS (Micro Cables & Systems)
(Franchisee of Hughes Communication India Ltd.)
Period: Aug 2004- Nov 2006
Designation: Customer Support Engineer
Job Responsibility: • Installation of C Band, Ext-C Band & Ku-Band VSAT Satellite communication systems (WAN) for Govt., Private Organizations, Govt & Private Banks for corporate networking and offsite ATM's integration. Providing customer support to various customers.
• Coordinating and ensuring communication between clients and service providers to ensure the smooth and uninterrupted flow of Data.
• Troubleshooting leased lines.
• Installation of .9, 1.2, 1.8, 2.4, 3.8 Meters Parabolic dish antenna (Amp & Prodelin), crimping of coaxial cables RG-6, RG-8, and RG 11.
Products Handled
DAMA & PAMA VSAT: HNS products (SCPC products like TES, TRES)
TDM/TDMA VSAT: HNS products (PES5000, PES8000, BRIGHTON, SHANNON, OKEMO)
TRANSCEIVER: HNS RF head, MTI RF head, LNA, Feed Horn
BROADBAND VSAT: HNS Direcway Products (DW3020, DW4000, DW4020, DW6000, DW6002, DW7000, DW7700)
• Diploma in Electronics and Communication Engg.From Nallalagu Polytechnic during 2000 - 2003.