مهند بوقاسم, E-commerce specialist

مهند بوقاسم

E-commerce specialist

RUZRICE

البلد
إندونيسيا - Jakarta
التعليم
الثانوية العامة أو ما يعادلها, literary
الخبرات
7 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 3 أشهر

E-commerce specialist في RUZRICE
  • إندونيسيا - Jakarta
  • يناير 2023 إلى مارس 2024

• Led client collaborations, enhancing strategic event planning and
execution.
• Managed rentals, set-up, staffing, and billing processes while optimizing
customer service efficiency.
• Implemented strong management strategies to foster team success and
positive relationships.

ecommerce specialists في ruzrice
  • إندونيسيا - Tomok Bolon
  • يناير 2021 إلى مارس 2023

Led successful collaboration with clients, understanding needs and proposing strategic event enhancements. Orchestrated seamless event planning, overseeing rentals, set-up, and staffing. Managed billing processes and optimized customer service team efficiency. Implemented robust management strategies, fostering positive relationships for a collaborative work environment and team success

manager warehouse في saee
  • المملكة العربية السعودية - جدة
  • ديسمبر 2017 إلى يناير 2019

Optimized warehouse inventory management processes to meet internal, customer, and audit standards. Planned and executed long-range warehousing strategies based on sales forecasts and collaborative input. Implemented strategic measures for enhanced inventory efficiency, ensuring accurate tracking and timely order fulfillment. Proactively maintained compliance with industry standards, contributing to optimized warehouse operations and exceeding customer expectations

customer support representative في Virgin Mobile
  • المملكة العربية السعودية - جدة
  • مايو 2017 إلى ديسمبر 2017

Conducted interviews to assess customer needs and efficiently managed account information. Proactively resolved issues, provided insightful product information, and ensured positive interactions. Honed ability to navigate diverse customer needs, contributing to overall satisfaction and brand loyalty.

customer service - event manager في TRACCS
  • المملكة العربية السعودية - جدة
  • مارس 2015 إلى يناير 2017

Excelled as an Event Manager with expertise in planning diverse events, managing budgets, schedules, and client demands seamlessly. Key role in strategic event promotion, attracting ideal guests, and ensuring successful outcomes while meeting client needs. Sharpened ability to navigate diverse event requirements and deliver exceptional customer service

secretary and admin assistant في uturn entertainment
  • المملكة العربية السعودية - جدة
  • نوفمبر 2014 إلى مارس 2015

Adeptly managed a busy workload by prioritizing tasks, organizing time efficiently, and meeting deadlines consistently. Contributed to the seamless functioning of the office through a commitment to maintaining a well-structured schedule. Provided crucial support to office workflow by performing essential administrative tasks, honing attention to detail and organizational skills for a productive work environment

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, literary
  • في khaled bin al waleed
  • مايو 2018

Specialties & Skills

Customer Service
Customer Experience
E commerce
Digital Marketing
Event Planning & Management
ADOBE SOFTWARE SUITE
Community engagement
M/S OFFICE
Customer Relationship Management
Strategic Thinking
Multitasking & Time Management

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس
الاندونيسية
متمرّس

التدريب و الشهادات

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July 2024
zendesk customer service professional (الشهادة)
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June 2024
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تاريخ الدورة:
June 2024
Digital marketing (الشهادة)
تاريخ الدورة:
June 2024