Mohanad Saeb

• Managed showroom sales operations, and assisted customers in selecting premium bathroom and sanitary products and
ensure an excellent customer experience.
• Strategic Sales Leadership: Driving revenue growth by developing innovative sales strategies and expanding market share
within the premium aquascaping and pet retail sector.
• Operational Excellence & ERP Management: Streamlining sales workflows and inventory control through Odoo,
implementing standardized SOPs to enhance supply chain efficiency and financial accuracy.
• Team Performance & Customer Loyalty: Leading and mentoring sales teams to deliver expert technical support,
significantly improving customer retention and brand positioning.
• Successfully opened new sales channels and expanded customer base by identifying and onboarding new retail
partners, distributors, and HORECA accounts.
• Drove consistent sales growth through proactive client engagement, effective negotiation, and tailored solutions to
meet market demands.
• Built and maintained strong long-term relationships with clients and key accounts in the snacks and protein sector,
ensuring high customer satisfaction and repeat business.

• Successfully opened new sales channels and expanded customer base by identifying and onboarding new retail
partners, distributors, and HORECA accounts.
• Drove consistent sales growth through proactive client engagement, effective negotiation, and tailored solutions to
meet market demands.
• Built and maintained strong long-term relationships with clients and key accounts in the snacks and protein sector,
ensuring high customer satisfaction and repeat business.

• Directed and led company-wide operations across sales, procurement, and finance, ensuring alignment with business
objectives.
• Implemented and optimized ERP/CRM systems (Odoo CRM, Zoho CRM & Onyx ERP) to enhance sales performance and client
engagement. Managed and supervised the medical representatives in the field.
• Designed and executed strategic sales plans, expanding market presence and achieving sustained growth.
• Built and maintained partnerships with local and international suppliers, ensuring reliability and cost optimization.
• Managed financial planning and budgeting with direct responsibility for an annual budget of approximately $300, 000,
ensuring compliance with auditors and external stakeholders.

• Promoted and sold medical products to hospitals and clinics.
• Conducted product presentations and training sessions for healthcare professionals.
• Contributed to building initial client base and boosting company visibility.

• Supervised laboratory operations and ensured compliance with ISO and quality standards.
• Implemented strict quality control protocols and maintained documentation for audits.
• Trained junior staff in laboratory techniques, equipment handling, and safety procedures.

• Managed the complete sales cycle for both physical goods and digital solutions, ensuring deep technical knowledge in IT
products alongside aesthetic and quality assurance for furniture and home appliances.
• Prepared quotations and contracts and managed the full sales cycle until deal closure.
• Coordinated with the technical team to ensure successful implementation and customer training.
• Increased repeat customers by 40% with personalized after-sales support and warranty tracking for the products.
• Monitored inventory and coordinated restocking with suppliers.

• Performed diagnostic laboratory tests in hematology, biochemistry, microbiology, and serology.
• Ensured accuracy and reliability of results to support patient treatment.
• Maintained laboratory equipment and applied strict quality control protocols.

• Supervised laboratory operations and ensured compliance with ISO and quality standards.
• Implemented strict quality control protocols and maintained documentation for audits.
• Trained junior staff in laboratory techniques, equipment handling, and safety procedures.