Data Management Consultant
malomatia
مجموع سنوات الخبرة :21 years, 8 أشهر
• Data Modeling
• Data Migration
• Data Integration
• Dashboard and KPIs Design and Implementation
• RFP Preparation for BI Projects
Recommend and design solutions based on both the business needs and the technical architecture.
• Works closely with business stakeholders to gather, analyze and translate requirements within the Business Analytics and Reporting areas
• Translate complex Functional Specifications into detail Technical Designs and Technical Specifications
• Develop project plans and timelines for complex work requests.
• Develop of a high functioning Business Intelligence team, and facilitate an environment that encourages and recognized success and results at both teams and individual levels
• Lead below functions in BI:
? Empowering BI business users
? Cover BI processes by monitoring mechanism
? Preventive checks on BI services deviations
? Efficiently react in case of incident and problems
? Optimize BI resources’ utilization and cost
? Plan and recommend Training (Courses, Certifications)
? Documentation
Head of Service Design Unit
Sudatel
Jan 2013 - Present
• Administering the process of designing and developing new IT services or RFCs in currently running services.
• Providing consultancies in designing and implementing new RFCs in the billing system, troubleshooting complicated problems and applying any needed integration between billing, mediation, ERP and BI systems.
•Works closely with business stakeholders to gather, analyze and translate requirements within the Business Analytics and Reporting areas
•Translate complex Functional Specifications into detail Technical Designs and Technical Specifications
•Develop project plans and timelines for complex work requests.
Telecom Billing Specialist
Banan IT
July 2009 - Jan 2013
• Developer and Third Line Support (i.e. expert in ITIL framework) of billing and customer care (BCC) system that is running in Sudatel Telecom company in Sudan.
• Member of the team that developed vital modules in billing system like: o Complete rating engine for telecom services like voice, SMS, data, roaming
voice,
roaming internet, VAS, and MMS.
o SIM registration module (Tawasul +) that implement complex schema to register
soled UIMs by POSs and dealers and then grant them their commissions.
o Postpaid services over OCS.
o Customers invoicing
o Broad Band Services (BBS)
o CUG service
o Credit control
• Designed and developed multiple conversions and data clean-up processes.
• Ad-hoc reports and quires
• Designing dynamic reports using MS Excel and pivoting technology
• Bulk operations
• Database performance tuning and optimization
• Integrating billing system services with mediation system to implement NEs
provisioning.
• Integrating billing system with ERP system in related modules like revenue posting and sales.
• Implementing tariff plans changes
• Service packaging
• Troubleshooting
• Develop billing system interfaces for BI solutions
ERP Specialist
Banan IT
July 2004 - Jun 2009
• Developer and administrator of ERP system.
• Be responsible of ERP project in several environments: o Sudatel Telecom company in Sudan
o Chunguitel, one of Expresso telecom Group companies in Mauritania
o GIAD industrial Complex
o MIC in Sudan.
• Implementation of ERP modules that include GL, Warehouses, Sales, Procurement,
HR, Assets and Payroll.
• On-site support and troubleshooting.
• Managing RFCs from requirements gathering and analysis to implementation and maintenance.
• Database tuning and optimization
• Migration processes
• Bulk operation
• Ad-hoc reports
• Developed test scripts and procedures to ensure quality results upon implementation.
Teaching Computer Science syllabus which includes subjects like Data Structure, Database, MS Office, Pascal and SQL. Designing and developing in database field.
Network Administrator
Advanced Engineering Works Company
October 2002 - February 2003
One of the Supervisors of Installing and configuring one of the biggest networks in the
Sudan for Giad Industrial Complex.
Projects
SAHA
Oct 2003 - Jun 2004
Developing Shelter and Habitat system (SAHA) For Shelter and habitat Project - Ministry of
Science and Technology - National Researches Center Using Delphi with Paradox D.B
CAAOM
Sudan University for science and technology Bachelor of Science (BSc), Computer Science 1998 - 2002