Senior Network Engineer
CsMena
مجموع سنوات الخبرة :5 years, 5 أشهر
• Backed up support desk team to handle user problems and technical concerns
• Configured, tested and maintained LAN/WAN components and connections
• Built and improved network documentation and training procedures to lead successful team completing high-quality work
• Analyzed existing network and application architectures, presenting findings on possible enhancements and improvements to senior decision makers
• Reduced downtime for essential systems by proactively identifying and resolving network issues
• Designed scalable WAN architectures to accommodate growing bandwidth requirements while minimizing costs
• Recommended network security standards and upgrades to management
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• Maintained network hardware and software and monitored network to support network availability to end users.
• Identified and immediately resolved issues with network devices.
• Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
• Monitored system performance and responded to alerts.
• Developed and refined build process and configurations, and contributed to network automation.
• Implemented comprehensive monitoring systems to track network activity and generate reports for management review on performance metrics.
• Completed reports detailing network and systems performance and downtime issues.
• Resolved issues and escalated problems with knowledgeable support and quality service.
• Reduced downtime with proactive system monitoring and timely issue resolution.
• Enhanced network performance by optimizing system configurations and implementing regular updates.
• Collaborated with developers to troubleshoot application issues that stemmed from underlying system problems.
• Enhanced network security by implementing advanced firewall configurations and intrusion detection systems.
• Reduced downtime by proactively monitoring network health and addressing potential issues before they escalated.
• Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
• Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
• Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
• Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
• Improved system performance by optimizing Linux server configurations, implementing efficient backup processes, and performing regular maintenance tasks.
• Implemented monitoring tools for real-time analysis of system performance, allowing for proactive identification of potential issues
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before they impacted users.
• Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
• Mentored junior members of the team on best practices in issue resolution techniques.
