Senior Account Manager
Nour Net
مجموع سنوات الخبرة :19 years, 2 أشهر
Communicate to customers about the benefits and expectations of different products including
connectivity and non- connectivity solutions.
- Manage multiple accounts; develop positive working relationships with all customer touch points.
- Work closely with Associate Account Managers, Team Leader and Operations team on day-to-day
operational processes, optimization, troubleshooting.
- Generate new Business (Includes calling, customer appointments, generating leads,
writing proposals, etc.)
- Some knowledge of Internet architecture, technology, and/or infrastructure.
- Maintain and strengthen a large portfolio of clients.
- Closed major deals and followed up business relationships with existing accounts.
- Open new channel with biggest accounts name in eastern regain.
- Maintain, develop and strengthen excellent relationships with the IT department and relevant decision
Major Achievements Include:
- In my first quarter I signed contract for one-year rental villas and apartments with many large
enterprises and other international companies IN KSA.
- 60 of 516 units total in the compound were leased to (individuals - corporations).
- My achievements in the first quarter 11, 400, 000 SAR .
Manage and direct the daily activities of the leasing team and checking their daily activities
(Sales Call - Tele sales - Entertainment) in order to achieve the leasing goals . reporting
directly to the CEO about the statistics of the market and the yearly sales plan with the
monthly forecast revenue.
Represent the sales and leasing function’s views and needs in the ongoing development of
overall company policy and contribute in the preparation of the annual departmental budget
and marketing plan.
Establish and maintain effective relationships with customer to facilitate business and address
any customer complaint.
Review the collections situation to ensure collections are made as per plan and take corrective
measures in case of delays.
Establish and maintain a comprehensive reporting system for all sales and leasing
achieved and to ensure that frequent and accurate reports.
Make all efforts to keep up to date with the market trends, upcoming property developments,
average prices of various freehold areas and maintain appropriate records of the same.
Major Achievements Include:
- Closing big deals with many large enterprises, achieved more than 500, 000 SAR in the first two quarters.
Selling them GPS vehicle tracking devices and waste management system.
- Revenues for B2B portfolio rose 150% during my first year.
- Retaining and growing a large group of key accounts for smart parking solutions, Fleet management services
and the other solutions such as: Fuel level - gas sensor - rotations sensors for concrete companies.
- Targeting during my first year over than 700 mega accounts for variety fields.
• Introducing IOT products and services to potential customers, detailing its business model and our value proposition.
• Building strong relationships with existing Key accounts. Understanding their specific business needs, and consulting them on the appropriate IOT solutions.
• Coordinate with different company departments to make sure we deliver the appropriate customer experience to customers.
• Manages sales funnel and pipeline to better plan and achieve sales targets.
• Develop and Maintain effective relationships with key public and private accounts
• Create Business strategies to improve reach and open new opportunities
• Manage Unit budget and improve cost efficiency
• Supervise Account Management team and ensure objectives are achieved
• Contracts development and management
• Business processes enhancement and control
• Handling full P&L management of key accounts.
• Leading a team of sales individuals and making sure Targets are hit continuously.
• Formulating market entry strategies to insure maximum results.
• Researching, analyzing and identifying, new business opportunities emerging to take Advantage of them.
• Formulating comprehensive business reviews and sales reports To management
• Visiting customers/external agencies
• Cooperate with the management in the development of marketing programs and criteria to achieve sales goals
• Handling strategic accounts and acting as a focal point for financial transactions
• Building and maintaining strategic relationships with high revenue accounts.
• On Spot visits to customer sites and performing financial evaluations.
• Monitor daily operations to ensure a free flow process, and also supervising daily Operations to Ensure correct process implementation.
• Train and coach subordinates to improve performance and efficiency
• Ensure client data is protected from public hacking and secured against fraud by enforcing access Rights and verification levels.
• Full responsibility of distribution and sales to main dealers and supervision of sub dealers.
• Prepare marketing strategy and write action plans to attain set objectives.
• Ensure effective execution of regional sales and marketing programs.
• Meeting financial objectives by following up on collection with key accounts