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Mohannad Alzahrani, Sales Support Administrator

Mohannad Alzahrani

Sales Support Administrator

Etihad Airways

Location
Saudi Arabia - Dammam
Education
Bachelor's degree, Business Administration
Experience
13 years, 4 Months

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Work Experience

Total years of experience :13 years, 4 Months

Sales Support Administrator at Etihad Airways
  • Saudi Arabia - Dammam
  • My current job since February 2023
Employee Services Supervisor/مشرف خدمات الموظفين at Arkad Engineering & Construction
  • Saudi Arabia - Eastern Province
  • January 2018 to January 2021

مسؤول عن تذاكر الموظفين السنوية و رحلات العمل و تاكيد تذاكر المجموعات لتوظيف و تعويض التذاكر بالإضافة لمراجعة الفواتير

Handling employees Annual, Business trips and Reimbursements in addition to invoices

Sales & Traffic Officer مسؤول المبيعات و الحركة at Turkish Airlines
  • Saudi Arabia - Khobar
  • July 2016 to January 2018

اصدار التذاكر و الحجوزات و خصومات الشركات

Sales and traffic officer handling ticketing and reservation and corporate discounts.

مستشار سفر و سياحة Travel consultant at الزامل لسفر و السياحة فرع مجموعة الزامل القابضة Zamil Travels
  • Saudi Arabia - Khobar
  • April 2013 to July 2016

خدمة العملاء و مبيعات التذاكر و متطلبات السفر لملاك المجموعة و مسؤول عن
تنسيق الرحلات سواء الاعمال أو الشخصية للموظفين و لباقي القطاعات والأقسام.
Customer service and sales, reservation and ticketing for group corporate and owners (VIP) clients

Customer service خدمة العملاء at Saudi Airlines
  • Saudi Arabia - Dammam
  • December 2007 to January 2012

خدمة العملاء مركز الإتصال الموحد و مبيعات التذاكر في الخطوط الجوية السعودية

Customer service call center and ticketing office in Saudi Airlines.

& GLOBAL DISTRIBUTION SYSTEM (GDS) EXPERIENCE: - SARS
Amadeus

Education

Bachelor's degree, Business Administration
  • at Saudi Electronic University
  • December 2018

E-Commerce as minor

High school or equivalent, saintific
  • at al hussan international school
  • August 2007

Specialties & Skills

Travel Management
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Ticketing
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Employee Services
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Human Resources Management Systems
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Customer Service Management
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STARS
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AMADEUS
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SABRE
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travel consultnat
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Personality Insights
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Operational HR
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Languages

English
Expert

Training and Certifications

People Managment (Training)
Training Institute:
Leadership Development Center
Date Attended:
November 2014
Result Orientation (Training)
Training Institute:
Leadership Developent Center
Date Attended:
November 2014
Serving The Travel and Tourism Customer (Training)
Training Institute:
IATA Training and Development Institute
Date Attended:
November 2014
Importance of Customer Complaints and Complaint Management (Training)
Training Institute:
Turkish Aviation Academy
Date Attended:
November 2016
Environment Management (Training)
Training Institute:
Turkish Aviation Academy
Date Attended:
July 2016
Brand Awareness (Training)
Training Institute:
Turkish Aviation Academy
Date Attended:
July 2016
Sales Skills Enhancement Program (Training)
Training Institute:
Mind Merge Traninig center
Date Attended:
November 2014
intermediate (Training)
Training Institute:
british council
Date Attended:
November 2013
Duration:
24 hours
Astronomy: Exploring Time and Space (Training)
Training Institute:
University of Arizona
Date Attended:
October 2019
Duration:
26 hours

Hobbies

  • Drawing & Painting