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تم إلغاء حظر المستخدم بنجاح
مهند كشكش, customer accounts manager

مهند كشكش

customer accounts manager·DHL GLobal Forwarding

الكويت

بكالوريوس, finance and banking

الخبرة العملية

مجموع سنوات الخبرة: 18 سنوات, 9 أشهر

customer accounts manager

أبريل 2019 - حتى الآن

DHL GLobal Forwarding

الكويت، الكويت

أبريل 2019 - حتى الآن

مجال الشركة:
الشحن
الدور الوظيفي:
المبيعات

Sales Manager

أكتوبر 2018 - مارس 2019

AlKazemi Group of Companies

الكويت، الكويت

أكتوبر 2018 - مارس 2019

Main Work Functions:  Manage and develop a portfolio of multinational and global customers and prospects on a high level in Kuwait through building a strong long relationship with client and Agents inside Kuwait and overseas to ensure costumers needs are recognized and met.  Handling a team of sales and operations to achieve the set target and vision which has been discussed with the boards meetings.  Establish customer’s agreements and ensure that pricing guidelines are always applied and profitability targets for customers’ needs are recognized and met.  Monitor economic environment and market conditions, study new opportunities and make critical decisions on issues of pricing, marketing, quality etc. that have a major impact on the business.  Monitor on a daily basis the operations being carried out smoothly to the best of its requirements.  Ensure all transactions are recorded timely and accurately.  Working to have a long relationship with all our agents overseas to quote the best rate for all our services (Airfreight, sea freight, land freight, courier, DG).  Handling the meeting with our partners to discuss the operational risk of the market regarding the rates and provide the fees back of the customers satisfied in order to develop the haul line of operations and customer service.

مجال الشركة:
الشحن
الدور الوظيفي:
النقل والخدمات اللوجستية

Kuwait Branch Manager

يناير 2017 - سبتمبر 2018

SMAS INTELLECTUAL PROPERTY

الكويت، الكويت

يناير 2017 - سبتمبر 2018

-Administrative matters, personnel, finance and working mechanism and supervise the distribution and monitoring the performance of employees and represent the company in front of clients and determine the marketing policy to local and international clients

مجال الشركة:
الاستعانة بالمصادر الخارجية للعمليات التجارية
الدور الوظيفي:
الشؤون القانونية

Consumer Banker at National Bank of Kuwait

أكتوبر 2015 - ديسمبر 2016

National Bank of Kuwait

الكويت، الكويت

أكتوبر 2015 - ديسمبر 2016

- Handle customers in a timely manner, keeping in view of costumer focus & image of the bank & to achieve the customer loyalty.
- Visiting the market frequently to ensure perfect plans implementations.
- Responsible for selling various products.
- Ensure to deliver consistently high level of customer service & effectively deal with the costumer queries in order to maintain high degree of costumer’s satisfaction.
- Identified of needs of potential clients.
- developing a full understanding of the business market.
- Contacting the prospective costumers & discussing their requirements.
- Achieving all revenue targets & objectives in line with the DSD Plan.
- Ensure clients have positive experience by communicating effectively pre and post deal process.

مجال الشركة:
البنوك
الدور الوظيفي:
استشارات

consumer Banker

سبتمبر 2013 - سبتمبر 2015

Burgan Bank

الكويت، الكويت

سبتمبر 2013 - سبتمبر 2015

Monitoring of the performance.
Planning for new Business (action plans, reports).
Knowing the needs of the market through various relationships.
Establishing a new location that helps in generating more business.
Identify and prioritize activities to maximize revenue contribution from the high potential customers.
Maintain close relationship with the clients in providing solution based initiatives to meet their needs.

مجال الشركة:
البنوك
الدور الوظيفي:
الخدمات المساندة

Sales Manager " Luxury Furniture "

يونيو 2012 - أغسطس 2013

SIT Intl.

الكويت، الكويت

يونيو 2012 - أغسطس 2013

Main responsibilities:
Build and maintain close working relationships with customers
Make business planning including marketing, sales and finance
Prepare market survey study defining market size, potentials and competition analysis.
Define annual sales target, sales forecast and growth.
Conduct periodical seminars, exhibitions, in-house meetings and training.
Maintain close relation with all suppliers.
Develop strong team and maintain the team spirit.
Find solutions and adjust planning to meet new challenges.
Conduct periodical meetings with management to discuss achievements & new business opportunities.
Develop sales and marketing policy.
Contact potential suppliers, discuss business models and negotiate agreements.
Evaluating and introducing new product lines and gaining new agencies.

مجال الشركة:
الاستشارات الإدارية
الدور الوظيفي:
المبيعات

Sales Executive

سبتمبر 2011 - مايو 2012

B&B Office Furniture , build , Design

الكويت، الكويت

سبتمبر 2011 - مايو 2012

B&B office furniture for build and design .. working to provide my clients they needed of office furniture for they companies and offices, deal with tenders and meet a lot of consultants to give them a look about B&B company products . and what quality we have,

مجال الشركة:
التصميم الداخلي
الدور الوظيفي:
المبيعات

Sales and Marketing Executive

يوليو 2007 - يونيو 2011

Holly land Souvenir Ltd.

عمان، الأردن

يوليو 2007 - يونيو 2011

Main Work Functions:
 Planning the media plan to execute marketing plan;  Creativity and brain storming;  Setting Closing deals;  Proposing advertising materials;  Selecting gift items;  Finding good price suppliers;  Dealing with advertising agency;  Quality assuring in material production;  Doing the necessary adjustments in any needed graphic designs;  Check the company standards;  Work on projects Deals;  Setting arrangements with Innovates Market Ideas and deliver management ideas; and  Finding new suppliers to get better quality and new creative items.

مجال الشركة:
التسويق
الدور الوظيفي:
المبيعات

التعليم

Amman al-ahliya university

يونيو 2011

يونيو 2011

بكالوريوس، finance and banking

الأردن

المعدل التراكمي (نسبة مئوية): 61%

المعدل التراكمي (نسبة مئوية): 61%

Holding a bachelor's degree in the field of finance and banking which related into banking services and finance support services .

Skills

Sales Management
Expert
Sales Management
Expert
Training New Employees
Expert
Training New Employees
Expert
Marketing Mix
Expert
Marketing Mix
Expert
Team Leadership
Expert
Team Leadership
Expert
Business Management
Expert
Business Management
Expert
Microsoft Office software & the Internet- Expert.
Expert
Microsoft Office software & the Internet- Expert.
Expert
Negotiaion Skills
Expert
Negotiaion Skills
Expert
Sales Management
Expert
Sales Management
Expert
Training New Employees
Expert
Training New Employees
Expert
Marketing Mix
Expert
Marketing Mix
Expert
Team Leadership
Expert
Team Leadership
Expert
Business Management
Expert
Business Management
Expert

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

الشهادات
• Certificate of Cutting Edge of Negotiation Skills, Business development
Jan 2016
Certificate of customer services
Jan 2015
Certificate of money laundry
Jan 2014

التدريب
Certificate of direct sales
“Financial institute studies”
Jan 2014