Asst. Operation Manager-Al Ain Water
Delta Marketing Company
Total years of experience :10 years, 7 Months
2009-2011, Delta Marketing Company Jeddah, Ksa
Asst. Operation Manager-Al Ain Water
Responsibilities: • Managed Total Annual Sales Of Sr 18 Million
• Develop Distribution Setup&Coverage Of Total Of 11, 000 Customer Data Base (Route Planning)
• Managed Total Of 6supervisors For Their Daily And Monthly Sales And Marketing Activities
• Handle Different Customer Types (Home&Office, Banks, Restaurants..)
• Reporting Directly To The Operations Manager
• Generate And Analyze Monthly And Daily Sales&Financial Reports
1-متابعة خدمة العملاء وحل جميع المشاكل المتعلقة بذلك.
2-متابعة عمل المشرفين للتاكد من انجاز العمل بالشكل المطلوب.
3-متابعة عمل المندوين والتاكد من خدمة جميع العملاء المحددة خدمتهم يوميا.
4-العمل على دراسةتزويد العملاء بالثلاجات ومعرفة كمية السحب الشهري لكل عميل ومدى استحقاقه لهذه الخدمة.
5-عمل تقارير يومية وشهرية للمبيعات.
2000-2009, Delta Marketing Company Jeddah, Ksa
Operations Supervisor-Al Ain Water
Responsibilities: • Supervised Total Annual Sales Of Sr 4.5 Million
• Supervised Total Of 11 Salesmen In Area Under Control
• Develop Distribution Setup&Coverage Of Total 3, 500 Customer Data Base (Route Planning)
• Handle Different Customer Types (Home&Office, Banks, Restaurants..)
• Reporting Directly To The Assistant Operations Manager
• Monitor Competitive Activities And Report Any To Top Management
• Evaluate Cooler Sales/Consumption Performance For Existing And New Customers
• Conduct And Analyze Monthly And Daily Sales&Financial Reports
• Insure Better Costomer Service Is Provided To All Customers And Handle Customer Complains
• Implementation Of Signed Contracts Received From Contracts Department
Major Economy
Institute: University Of Kufa Date: Jul 96