network operation cennter engineer
zain
مجموع سنوات الخبرة :11 years, 5 أشهر
Actively engage in network surveillance and problem tracking processes. Promote the NOC in the role of the logical hub for all network activities, encompassing surveillance.
• Assure communication flow of trouble tickets among the several competence groups in the NOC department.
• Guarantee timely issue of network reports to all interested parties. Deliver regular reports within SLA.
• Monitor and control the execution of change requests in the live network (PM/CM).
May 2012 Griffith University Bachelor - Electronics & computer Engineering
October 2008 Queensland Institute of Business & Technology Diploma- Engineering
2005 Al Amjad School High School Certificate 96.14%