Customer Care Executive
Aircel Ltd.
Total years of experience :3 years, 1 Months
I have to sell all the company products and also resolve customer's query, request as well as complaints.
That was face to face interaction with the customers, where I firstly explore the need of customer then offer suitable product as per customers requirements.
My work place was company owned and company operated(COCO) store.
Where I was also taking care of given KRA:
1.Sales: Target Vs Achievements
2. Maintaining inventory available at store.
3. Cash handling.
4. Handling a team of 4 members.
5. Taking care of infrastructure as per the guidelines of IPSOS.