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Mohd Anas, service desk analyst

Mohd Anas

service desk analyst

Expereo ME FZ LLC

Location
United Arab Emirates - Dubai
Education
Higher diploma, Spanish
Experience
4 years, 8 Months

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Work Experience

Total years of experience :4 years, 8 Months

service desk analyst at Expereo ME FZ LLC
  • United Arab Emirates - Dubai
  • My current job since September 2019

Education

Higher diploma, Spanish
  • at Delhi University
  • April 2015

I have had an excellent record in Spanish language learning. I was the topper in first year(certificate), second topper in second year(diploma), then I completed 3rd year advanced diploma.

Bachelor's degree, Chemistry
  • at Jamia Millia Islamia University
  • April 2014

Specialties & Skills

ITIL
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Customer Support
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Spanish
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Salesforce.com
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Service Desk
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Spanish,ITSM tool certificate, Salesforce tool, Teamwork, Good communication skills, empathetic
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Languages

Spanish
Expert
English
Expert

Training and Certifications

Customer service certificate for being proactive (Certificate)
Date Attended:
March 2024
ITSM Service Now Administrator tool (Certificate)
Date Attended:
July 2023

Hobbies

  • Singing, listening music, sketching, listening and writing poetry, watching football, table tennis