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Mohammad Ashraf, Supervisor – L1 Support Team

Mohammad Ashraf

Supervisor – L1 Support Team ·Diyar United Company

United Arab Emirates

Bachelor's degree, Computer Science and Engineering

Work experience

Total years of experience: 11 years, 0 months

Supervisor – L1 Support Team

January 2018 - Present

Diyar United Company

Abu Dhabi, United Arab Emirates

January 2018 - Present

Diyar United Company as Supervisor - L1 Support Team

Company industry:
IT Services
Job role:
Support Services

IT System Administrator

April 2015 - September 2017

New Cambridge Senior Secondary High School

India

April 2015 - September 2017

New Cambridge Senior Secondary High School, India
as IT System Administrator

Company industry:
Higher Education
Job role:
Information Technology

Education

Integral University

June 2017

June 2017

Bachelor's degree, Computer Science and Engineering

India

B. Tech - Computer Science and Engineering from Integral University, India, 2017.

Skills

Asset Management
Expert
Asset Management
Expert
Troubleshooting
Expert
Troubleshooting
Expert
Technical Support
Expert
Technical Support
Expert
System Administration
Expert
System Administration
Expert
IT HelpDesk
Expert
IT HelpDesk
Expert
Technology Upgradation
Expert
Technology Upgradation
Expert
Training & development Compliances
Expert
Training & development Compliances
Expert
Documentation & Reporting
Expert
Documentation & Reporting
Expert
Enterprise Networking
Expert
Enterprise Networking
Expert
Application Support
Expert
Application Support
Expert
Quality Assurance
Expert
Quality Assurance
Expert
Active Directory
Expert
Active Directory
Expert
Installation & Commissioning of IT systems and software’s
Expert
Installation & Commissioning of IT systems and software’s
Expert
MS SQL Server2012
Expert
MS SQL Server2012
Expert
Application Support for Point of Sale (POS); Wincor
Expert
Application Support for Point of Sale (POS); Wincor
Expert
Amazon Web Services
Expert
Amazon Web Services
Expert
Application Support for Back Office System (BOS)
Expert
Application Support for Back Office System (BOS)
Expert
SCOM
Expert
SCOM
Expert
Data Center Management
Expert
Data Center Management
Expert
Statutory Compliance
Expert
Statutory Compliance
Expert
Peripherals Management
Expert
Peripherals Management
Expert
Windows Clustering
Expert
Windows Clustering
Expert
MS Office 365
Expert
MS Office 365
Expert
Dynamic Host Configuration Protocol
Expert
Dynamic Host Configuration Protocol
Expert
Asset Management
Expert
Asset Management
Expert
Troubleshooting
Expert
Troubleshooting
Expert
Technical Support
Expert
Technical Support
Expert
System Administration
Expert
System Administration
Expert
IT HelpDesk
Expert
IT HelpDesk
Expert

Languages

English

Expert

Urdu

Native Speaker

Hindi

Native Speaker

Training and Certifications

Training
Mobile Banking Project
Intratum Consultancy Private Limited
May 2016

Hobbies and interests

Horseback Riding
Computer Programming