IT Network Support Engineer
TABUK STEEL COMPANY
Total years of experience :6 years, 1 Months
Working managing outlook client of windows, MS outlook 2003-2013 & webmail.
Configuration & solve problem help to client with Remote Desktop.
Operating System Installation that includes Client & Server OS on laptop & desktop.
Window OS family related problem assessment & resolution.
Window OS patch & definition update.
Desktop user support based on daily to daily issues.
Network installation management & troubleshooting.
Internet related issues.
Any type Antivirus support & management through anti-virus server & client infrastructure.
Hardware related problem & resolution that includes SMPS, HDD, RAM and CD-ROM.
Real time back up, IBM tape device backup and restore.
Online call login in web portal.
Switch, Hub, Router, LAN, WAN, MAN.
Maintaining daily report and manage engineers.
Printer Installation and Configuration.
Installation of Different types of Software Like MS-office, Oracle, Novel, SBS, Citrix, Acrobat, VPN, VC, Microsoft Lync, Snagit Etc.
Vendor Management (Dell, Canon, Airtel, Reliance, Vodafone, Tata, Epson, HK Mobile Etc.).
Preparing the invoices/Network Layout/ collecting Payments.
Dealing with vendors’ related business.
MPLS/LL/ILL/VPN/CCTV/IP Camera Configuration & Installation & Voice setup.
Trouble shooting for all Hardware, software and network problems.
Managing & Handling of IT related responsibility (All India).
Handle responsibilities of troubleshooting issues approximately for 500 users.
Resolve network and wireless configuration/network problems.
Setup laptops, desktops and printers as requested.
Software/drivers installations, trouble-shooting.
Install and troubleshot Antivirus issues.
Install local & network printers.
Learn new software, hardware and other technical equipment, adapt to changes in technology.
Verifying the hardware of the Devices and Upgrading the Devices to the New IOS in the Production
Support Voice, Video, Data and other features.
Technical Support to local and remote user.
Installed and troubleshoot lasers, Optical systems, optics devices and telecommunications
Equipment in business, schools, & other organization to ensure that they are working properly.
Remarkably experience in fiber optics, optical assembly in electro optical manufacturing.
Skilled in operating optical spectrum analyzers, optical fusion Splicing, tunable laser sources,
Optical power meter, MultiMate and attenuator.
Resolve, repair and install fiber optics systems and ensure that they work properly
Examine and replace faulty and old fiber optic cables and also organize scheduled maintenance.
Troubleshooting high loss and no signal, using various equipment like OTDR (OFL280)
Splicing, preparation of cables.
ONT testing router installation, network cabling.
Take care of fiber splicing and rectify fiber optic problem areas
Develop sensor indicators and conduct timely inspections to make sure that faulty fiber optic system does not destabilize its performance
Execute premises cabling and take care of the underground and underwater cabling requirements
Keep track of the signal strength of different devices such as television, telephone to provide adequate performance
Formulate and maintain system records and system designs
Sound knowledge of fiber optic cable testing, Splicing and provisioning.
Installation, troubleshooting of ODB, OSB, TB and WIFI HUAWEI.
Configuration & solve problem help to client with Remote Desktop
Installation and configuration of Network Devices Including, Huawei Routers, Cisco Routers.
Huawei IP Telephone
Installation, monitoring and configuring CCTV camera analog DVR & NVR DVR
Crimping cables to establish network and Designs of IT ROOMS & IT RACKS.
Troubleshoot Hardware related issue.
Supporting VIP user’s (Expectative managers, Schools and University Principles, Heads of Departments)
Proficient in using- Cisco WebEx Meeting, Microsoft Teams, ZOOM Meetings
Works as troubleshooting by Remote Support for Desktop - Team Viewer, chrome remote desktop, Remote
Manage-Engine service desk plus Ticketing Systems.
Installation and configuring of DHCP, ADS, DNS Server.
Performance monitoring and troubleshooting of all Hardware’s like IBM, HP, Dell Servers.
Working in a Network Support Team Round the clock for Network Operating Center (NOC).
While the day-to-day duties of a network security engineer are determined by their employer, there are many core tasks associated with the role. Based on our analysis of job listings, these include.
Testing for Network Vulnerabilities
Network security engineers work with a larger information security team to evaluate, test, and troubleshoot technologies, expected to identify, diagnose, and resolve information security issues.
Assessment-based findings, outcomes, and propositions for further system security enhancement.
Produce Documentation
To ensure proper protocols and processes are in place, network security engineers create and maintain comprehensive documentation related to server and security infrastructure.
Create Network Security Policies
Network security engineers play a role in devising comprehensive network security policies. This includes determining security issues that need to be addressed.
Identifying security strategies needed to deal with the risks; implementing policies for allocating administrative tasks; keeping on top of audit logs to flag suspicious activity; and devising network password procedures.
To be successful in this role, it’s important to keep strong relationships with integrators and vendors to maintain upgrades, installations, and planning alongside exploration of new features and innovative solutions.
Monitoring & performing initial diagnosis once Network alarms appear.
Responsible for diagnosing the network issues pertaining to the ATM, Frame Relay.
Providing and suggesting network solutions as per customer requirement.
Handling all customer related queries and IP related issues independently.
Co-coordinating with senior engineers to solve the customer issues. Experience in
Conducting audits on the security infrastructure and suggesting improvements.
Ability to guide the team in handling critical and complex support issues.
Working on HP NNMS (Network Node Management) tool, Solar Wind & HP Sm9.
Installing, configuring and monitoring Cisco Routers, Switches, IP Phones, Access points etc.
Installing and configuring Windows Server.
Knowledge of Routing Protocols like RIP, EIGRP, OSPF, BGP.
Ether channel, Nat, Access-list, Port security etc.
Installing and configuring the LAN Routing, installing the LAN including structured cabling,
Configuring Static and dynamic routing protocols like OSPF and BGP.
Configuring IP Sec tunnels (route based and policy based) on Cisco ASA firewall.
Installation of new switches, routers and firewalls.
Configuring L2 and L3 VLANS on switches and on Cisco ACI.
Network Monitoring Tools: Putty, ping Plotter, Solar-wind.
Monitoring the LAN/WAN networks using CA SPECTRUM and WHATSUP GOLD.
Network monitoring and coordination with ISP to solve client issues.
Online troubleshooting and fault finding on issues.
Monitoring Servers using IBM Integrated Management Module.
Performed basic security audit of perimeter routers, identifying missing ACL’s
Maintenance and troubleshooting of LAN and WAN
Implementing Port Level security on Cisco switches
Technical Problems detection and solving/Trouble shooting
Learn new software, hardware and other technical equipment, adapt to changes in technology
Verifying the hardware of the Devices and Upgrading the Devices to the New IOS in Production.
Worked on Designs of IT ROOMS & IT RACKS.
Implementing & Monitor CCTV Camera and Captive Portal for Access Point.
Installation and configuring of DHCP, ADS, DNS Server.
Performance monitoring and troubleshooting of all Hardware’s like IBM, HP, Dell Servers.